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publications listing
Note: Publications marked with "P" are included with PREMIUM membership. Premium memberships are paid memberships. IBSMA.com memberships are free. Premium members login to the publications archive.
Online, print and PDF versions available.
Publications listing
• Tools Manager 2012 - Aspera SmartTrack 3.4 (Mar '12)
• Tools Manager 2012 - Flexera Software FlexNet Manager Suite for Enterprises v.8.6 (Apr '12)
• Tools Manager 2012 - iQuate iQSonar 2.13 (Apr '12)
• Software Manager: Definitive Guide to SAM Assessment (May '11) • Software Manager: Guide to Negotiating Software Contracts (Feb. '11)
• Software License Management | Study Guide
• Tools Manager 2010 ITAM and SAM Review Series
• Tools Manager 2010 ITAM and SAM Review | Guide to Ratings
• Glossary of Software License and IT Asset Management Terms - Oct. '08 (All memberships)
• SAM Assess Gap Analysis & Reporting Tool | Hi-level Version 4.0
• Software Manager: Guide to Negotiating Software Contracts (Feb. '11)
• Tools Manager - June '08 (All memberships)
• Profiles in Excellence - June '08 (All memberships)
• Software Manager - June '08 (All memberships)
• 2008 Survey Report on Software and IT Asset Management - June '08 (All memberships)
• SAM Assess Gap Analysis & Reporting Tool
• SAM Assess Gap Analysis & Reporting Tool Kit (IBSMA Exclusive)
• Tools Manager 2008 ITAM and SAM Review - Winter 2008 (All Memberships)
• IT Service Manager - Nov. '07 (All Memberships)
• Framework and Data Standard for Software-use Entitlement: A Status Report - Nov. '07 (Public Distribution)
• SAM Managers Say Honesty the Best Policy - Nov. '07 (All Memberships)
• Tools Manager 2007 CMDB Review - Fall 2007 (All Memberships)
• ISO/IEC 19770: SAM Standards Explained (Public Distribution)
• 2007 Survey Report on Software and IT Asset Management (All memberships)
• IT Service Manager reviews ITIL v.3 (All memberships)
• Tools Manager 2007 Annual Review (All memberships)
• A Guide to Negotiating Better Software License Agreements (P)
• SAM Pros See High Demand for ISO 19770 Standards
• IBSMA Data Standard for Software Tagging and Identification
• IT Service Manager - (All Memberships)
• How to Select the Right Management Software
• ISO/IEC 19770: Part 1 - Single-user License
• Perspectives on Software Compliance (P)
• Profiles in Excellence: Software Asset Management (P)
• Assessing Software Usability to Aid in Selecting Software Tools
• Software Publisher Enforcement Programs Survey Report (P)
• Software Asset Management is Good for Business - Survey Report by ECPweb.com (P)
• IT Equipment Disposal: The Growing Complexity (P)
• Modeling IT Infrastructure: An IT Service Management Approach
• Software Manager Special Issue (P)
• Best Practices in IT Asset and Software Management (Paperback)
• Best Practices in IT Asset and Software Management PDF (P)
• IT Asset and Software Management Practices Survey Report (P)
Tools Manager 2012 - Aspera SmartTrack 3.4 (Mar '12)
$45.00
Aachen, Germany-based Aspera GmbH (aspera.com) is a solid leader in the market for entitlement-centric software license management tools and services. Agile and quick to respond to customer requests for enhanced functionality, the company has grown 30 percent on average annually since its founding in 2000. To strengthen its position and support expansion in the U.S., Aspera established a second headquarters in Boston led by a founding partner. The client base is growing globally and since our last review, General Dynamics, Texas Instruments, Jacobs Engineering, AXA Equitable and Denver Water signed on in the U.S. In this review, we consider major enhancements included in SmartTrack v.3.4 released in March 2012. (Available in PDF file format.)
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Tools Manager 2012 - iQuate iQSonar 2.13 (Apr '12)
$45.00
Dublin, Ireland-based iQuate (iquate.com) is a fast growing auto-discovery tool provider specializing in Oracle, Microsoft, IBM, Symantec and VMware environments. Nimble and focused, the company’s products are built for collecting detailed software and hardware data. Demand for iQuate products is strong and new offices opened in San Francisco, Sydney, Sao Paolo, Paris and London in the last two years. Using a mix of direct sales and partners, iQuate will expand geographically and into advisory services with offerings for data analysis, compliance review planning and license optimization. Data is the foundation of any software asset management (SAM) program and iQuate aims to be a leader among providers of IT inventory data tools. In this review, we cover iQSonar v.2.13, released in March 2012. (Available in PDF file format.)
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Tools Manager 2012 - Flexera Software FlexNet Manager Suite for Enterprises v.8.6 (Apr '12)
$45.00
Flexera Software (flexerasoftware.com) markets the FlexNet Manager Suite for Enterprises to medium-size and large companies seeking to start-up or step up software asset management (SAM) programs. In this review, we take a look at the latest version 8.6 of FlexNet Manager Suite for Enterprises, released in December 2011. It offers new functionality for business analytics, what-if analysis, support for ISO/IEC 19770-2 software identification tags, improvements to the workflow manager and auto-discovery, along with inventory for Citrix XenApp environments. (Available in PDF file format.)
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PCSAM Online Exam and Self-study Program Fee
$250.00
This item covers the self-study program fee and online exam. The self-study option includes completing the assessment exercise, turning it in for grading and taking the online exam. Each person taking the exam must purchase the Definitive Guide to SAM Assessment and complete and turn in the assessment exercise. The exam may be taken before or after turning in the assessment exercise, however, the PCSAM certificate will be issued when both are complete. Contact IBSMA for your online exam login. Note: For those taking classroom or virtual-classroom courses, the exam fee is included in the course fee. IBSMA will contact you after you register regarding the process for completing the self-study program. For more information, e-mail Services@IBSMA.com.
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Tools Manager 2010 ITAM and SAM Review Series
Tools Manager 2010 Software & IT Asset Management Product Reviews. The latest installments of Tools Manager featuring comprehensive reviews and comparisons of software and IT asset management tools.
IBSMA Premium and Basic members log in to: Members site. Your e-mail is your user ID.
Tools Manager 2010 ITAM and SAM Review Series | Complete 2010 Review Package $395.00
Tools Manager 2010 ITAM and SAM Review Series | Guide to Terms and Ratings $25.00
Tools Manager 2010 Review Series - BDNA/PS'Soft - April 2010 $45.00
Tools Manager 2010 Review Series - Big Fix - May 2010 $45.00
Tools Manager 2010 Review Series - Flexera Software - June 2010 $45.00
Tools Manager 2010 Review Series - IBM - May 2010 $45.00
Tools Manager 2010 Review Series - ManageSoft ECM/Flexera - June 2010 $45.00
Tools Manager 2010 Review Series - USU - April 2010 $45.00
Tools Manager 2010 Review Series - CA Technologies - Aug. 2010 $45.00
Tools Manager 2010 Review Series - HP Asset Manager 5.2 - Sept. 2010 $45.00
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Software License Management | Study Guide
At last, an introduction to the basics of software asset management (SAM) and software license management (SLM) for a wide-ranging audience! Based on our popular Practitioner Certificate in Software License Management (PCSLM) course, this comprehensive guide is written in uncomplicated English and allows you to cover the course material at your own pace.
> Learn practical tips and best practices. > Apply concepts to your work by completing the self-assessment exercises. > Review illustrations, graphics and key terms in each chapter to understand how concepts relate and summarize main points. > Prepare to take the Practitioner Certificate in Software License Management (PCSLM) exam as well as administer an SLM program at your company.
We show many examples of SLM in practice to illustrate how, when successfully executed, SLM is a good business investment. The case studies also show how professionals who implement SLM best practices have thoroughly incorporated a “culture of compliance” in their workplace.
The guide’s self-assessment exercises enable you to apply each chapter’s concepts to your work environment. Illustrations and graphics show how concepts relate and summarize main points. There is also a handy list of key terms in the front of each chapter. You’ll find that the practice exercises enable you to figure out the best way to handle everyday SLM situations.
When you complete the study guide and exercises, you'll be prepared to take the PCSLM exam online.
This product is available in print and PDF. 198 pages. Download the datasheet, contents, introduction and index.
PCSLM Online Exam Fee $150.00
Software License Management | Study Guide (Book) $95.00
Software License Management | Study Guide (PDF) $195.00
Software License Management | Study Guide (PDF and Book) $245.00
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Tools Manager 2009 ITAM and SAM Review Series - Feb. 2009 (B and P)
$295.00
Tools Manager 2009 Software & IT Asset Management Product Reviews. The latest installments of Tools Manager featuring 30-plus comprehensive reviews and comparisons of software and IT asset management tools from more than 30 tool providers.
Read about the latest on Acresso, Aspera, BDNA, BigFix, Blazent, BMC, CA, Crayon, Dell ASAP, Eracent, ExpressMetrix, FrontRange, IBM, KACE, License Tracker, Managesoft, Microsoft, NetSupport, Novell, Open iT, PS'Soft, SAManage, Sassafras, Symantec, TriActive, update4u, USU, Vector Networks and Ventana Group.
IBSMA Premium and Basic members log in to: Members site. Your e-mail is your user ID.
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Tools Manager 2009 ITAM and SAM Review | Guide to Ratings
$45.00
Order this 16-page guide to Tools Manager 2009 Software & IT Asset Management Product Reviews. The guide offers an overview of selecting, categorizing and evaluating tools, as well as definitions of terms. Also included are consolidated tables covering ITAM and SAM feature/function ratings on all products covered in this series, plus the 2009 ITAM & SAM Tools Assessment Matrix.
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Tools Manager 2009 CMDB & ITSM Annual Review - Dec. 2008 (B and P)
$195.00
Companies of all sizes are implementing configuration management databases at a furious pace. Capable of storing nearly limitless amounts of configuration item (CI) data—including information on which assets are in an environment, their interdependencies and what services they support—organizations rely on CMDBs to manage, organize, interrelate, update and categorize configuration data.
In this issue we review and compare tools from BMC Software, CA, Digital Fuel, EMC, FrontRange, Hornbill, IBM, Managed Objects, Service-Now.com, Symantec, Tideway and USU AG. The following products are included in Product Briefs: Axios, Hewlett-Packard, Numara, PS’Soft and Staff&Line. (28 pages, PDF only)
Download a preview of the product mix.
IBSMA Basic and Premium members can access the publication on the member site.
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Glossary of Software License and IT Asset Management Terms - Oct. '08
$29.00
Order your copy of IBSMA's must-have glossary of more than 600 software asset and license management terms! This is the source of industry-standard definitions for all of the procedures, structures and systems unique to the SAM discipline.
Access the online glossary.
Authored by an IBSMA member committee spanning software publishers, SAM tool providers, consultants and practitioners, the glossary will help to create a common language for asset management and license compliance worldwide.
Order this item to receive a print copy by mail. To download the PDF, IBSMA members should visit the member site (IBSMA membership required) Member Login. The PDF is available for members only.
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Tools Manager June '08 (All memberships)
$95.00
Ten New SAM Tools Put to the Test. The trusted SAM experts at ECP who bring you detailed reviews and analysis of the latest software asset management tools have done it again. In individual editions of Tools Manager, our editors review the newest offerings from USU, Bit9, Update4U, Staff and Line, Symatec, Ventana, Centennial, BDNA, Acresso and Right2use.
Each tool review edition of Tools Manager includes our balanced and unbiased ECP summary evaluation where our editors detail the latest product developments and features. (20 pages in 10 PDFs). IBSMA members and Tools Manager subscribers receive publications by mail and online. Log in to access your account.
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Profiles in Excellence - June '08 (All memberships)
$45.00
When IBSMA set out to profile everyday software asset management practitioners and uncover their secrets to success, we knew we’d find good advice, constructive stories and best practices that all of our members could benefit from. What we didn’t realize was the depth and significance of the knowledge our profile subjects had to share.This collection presents just a few of the many exceptional individuals we encountered through this profile project.
In Profiles in Excellence we’re proud to present six remarkable practitioners: Zulfikar Salehmohamed, FIDUCIA IT AG; Lynn Barbour, Medavie Blue Cross; Thomas Oscanyan, University of St. Thomas; Dan Griffith, Freescale Semiconductor; Michael Crumm, Lower Colorado River Authority and Michael Desmond, Hospital Services. (64 pages, PDF and print)
Use coupon Profiles to waive the fee for this publication. Valid through June 1. Add to cart and enter coupon code on shopping cart.
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Software Manager - June '08 (All memberships)
$95.00
Software Manager provides an overview of software license management for virtualization; detailing key issues organizations need to address in order to achieve cost control and compliance goals. (8 pages, PDF and print)
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2008 Survey Report on Software and IT Asset Management - June '08 (All memberships)
$95.00
During the last 10-plus years, an industry has emerged worldwide to help organizations of all sizes implement, automate and optimize their investments in information technology assets. As early adopters of software and IT asset management (SAM and ITAM) refine approaches and master life-cycle processes for computer hardware, there has been a marked shift towards applying these concepts to the complex characteristics of software. In this age of Sarbanes-Oxley, software compliance audits, economic uncertainty and industry regulation, the management of software distribution, licensing, support and reconciling entitlements with usage is a multidimensional practice in which software license management has taken on crucial importance.
This third annual SAM and ITAM survey documents and promotes up-and-coming best practices and trends in this emerging IT discipline. We compare past and present results, explore practices, approaches and motivations common to the industry and provide IT managers with straightforward information to help make intelligent choices about acquiring, managing and improving IT assets. (24 pages, PDF and print)
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IT Service Manager - Apr. '08 (All Memberships)
$45.00
Service Operation
Second in a series of five reports on the Information Technology Infrastructure Library’s v.3 books, IT Service Manager boils down this complex service management framework to its essentials. In our second report, we take a look at the Service Operation volume, which addresses the management of IT service operations.
This issue is free for IBSMA members and available on the member site. Available in PDF. 8 pages.
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Tools Manager 2008 ITAM and SAM Review - Winter 2008 (All Memberships)
$195.00
A Complete Guide to the Best ITAM and SAM Tools. ECPweb's 48-page Winter 2008 Tools Manager issue is our biggest issue yet. Read 32 in-depth reviews of the best ITAM and SAM tools. Includes handy feature comparison charts, ratings and definitions.
List of tools in this issue: AppStream, Aspera, BDNA, Belarc, Blazent, BMC, CA, Centennial Software, Dell | ASAP, Express Metrix, Hewlett-Packard, IBM, Insight, Kace, LicenseTracker, Macrovision, ManageSoft, Microsoft, NetSupport, Novell, Open iT, Oracle, Provance, PS’Soft, SAManage, Sassafras, Scott & Scott, Snow Software, Staff & Line, Symantec/Altiris, TCO Solutions, USU AG, Ventana Group (48 pages, PDF). IBSMA members and Tools Manager subscribers receive publications by mail and online. Log in to access your account. To purchase a single issue order this item. Download a preview of the product mix.
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SAM Managers Say Honesty the Best Policy - Nov. '07 (B and P)
$45.00
You get a registered letter, e-mail or telephone call from a software publisher or association who wants to know how you’re using their software, and maybe wants to stop by for a look-see at how you keep track of software licenses.
Whether just a shot across the bow or a prelude to a full-blown audit that could chew up a month’s time, contact from publishers can be a source of dread and can leave an enduring sore spot afterward.
Recent ECPweb surveys (see ECP’s 2007 Survey Report on Software and IT Asset Management) indicate that software-license compliance audits are as prevalent as ever. So how do you contend with inquiries from publishers and their representatives and, when they follow, audits? We asked specialists in Europe and the United States from several different kinds of companies: banks, manufacturers, insurers and consultants. We found differences—and some striking similarities—in their responses.
In the report, filled with direct quotes from end users, you'll read about audit methods and frequency, targeting, audit outcomes and experiences and lessons learned.
Available in PDF. 8 pages. **THIS REPORT IS AVAILABLE ON THE IBSMA MEMBERS SITE.**
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Tools Manager 2007 CMDB Review - Fall 2007 (All Memberships)
The Evolving CMDB: Tools Expand to
Meet Demand. ECPweb's 32-page Fall 2007 Tools Manager issue offers in-depth reviews of 11 CMDB products and includes supplementary materials on selecting a tool. We also cover a new tool for license management from Aspera, along with highlights of ITIL v.3.
List of tools in this issue: Aspera, Axios Systems, BMC Software, CA, Hewlett-Packard, IBM, Infra Corp., Numara Software, PS’Soft, Staff & Line, Symantec (Altiris and Veritas) and USU. Select from the complete publication (32 pages, PDF) or excerpts (11 pages, PDF).
Download a preview of the product mix.
Tools Manager 2007 CMDB Review - Fall 2007 - Complete publication $195.00
Tools Manager 2007 CMDB Review - Fall 2007 - Axios $45.00
Tools Manager 2007 CMDB Review - Fall 2007 - BMC Software $45.00
Tools Manager 2007 CMDB Review - Fall 2007 - IBM $45.00
Tools Manager 2007 CMDB Review - Fall 2007 - CA $45.00
Tools Manager 2007 CMDB Review - Fall 2007 - Infra $45.00
Tools Manager 2007 CMDB Review - Fall 2007 - Numara $45.00
Tools Manager 2007 CMDB Review - Fall 2007 - PS'Soft $45.00
Tools Manager 2007 CMDB Review - Fall 2007 - Symantec $45.00
Tools Manager 2007 CMDB Review - Fall 2007 - USU $45.00
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KPMG Survey: Is Unlicensed Software Usage Hurting Your Bottom Line?
Unlicensed software installations continue to be a significant problem and source of revenue loss for software companies worldwide. A new survey by KPMG reveals that software publishers may be losing more than 10 percent of revenue due to license violations. This report from KPMG’s Information, Communications, and Entertainment practice, and co-sponsored by IBSMA, is aimed at uncovering the most vexing license compliance issues and understanding what leading companies are doing to remedy these problems.
In addition to helping publishers, this report will also inform software buyers who wish to gain insights into publishers’ license compliance efforts and practices. Download the report
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SAM Assess Gap Analysis & Reporting Tool | Hi-level Version 4.2
$29.00
ORDER THIS VERSION TO CONDUCT A HI-LEVEL ANALYSIS
Join or renew your IBSMA membership and receive a free SAM Assess Tool!
Need to assess the effectiveness of your software asset management (SAM) program and document program successes? Looking for an easy-to-use and thorough gap analysis tool? Here’s how to accomplish all this and more.
This easy-to-use spreadsheet tool will help you prepare an itemized list of 27 assessment scores aligning to six ISO/IEC 19770-1 process areas. SAM experience is necessary, although you won't need prior knowledge of 19770-1. Included in this package: SAM Assess Tool | Hi-level Version, which is an Excel scoring worksheet and reporting tool for evaluating your program and generating reports; scope of SAM program worksheet and general guidance on performing a SAM assessment.
The accompanying guide covers background details on the ISO standards and answers to frequently asked questions, including tips for conducting your SAM gap analysis. Though not required, you'll find it handy to have 19770-1 on hand as a reference guide. Order a copy with the SAM Assess Tool.
This is a single-user license and each user requires a license.
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SAM Assess Gap Analysis & Reporting Tool | Detail Version 4.1 (P)
$95.00
Need to assess the effectiveness of your software asset management (SAM) program and document program successes? Looking for an easy-to-use and thorough gap analysis tool? Here’s how to accomplish all this and more.
ORDER THIS VERSION TO CONDUCT A DETAILED ANALYSIS
This easy-to-use spreadsheet tool will help you prepare an itemized list of 70 assessment scores aligning to six ISO/IEC 19770-1 process areas. SAM experience is necessary, although you won't need prior knowledge of 19770-1. Included in this package: SAM Assess Tool | Detail Version 4.0, which is an Excel scoring worksheet and reporting tool for evaluating your program and generating reports; scope of SAM program worksheet and general guidance on performing a SAM assessment.
The accompanying guide covers background details on the ISO standards and answers to frequently asked questions, including tips for conducting your SAM gap analysis. Though not required, you'll find it handy to have 19770-1 on hand as a reference guide. Order a copy with the SAM Assess Tool.
This is a single-user license and each user requires a license. The tool is included with IBSMA PREMIUM memberships. PREMIUM members should contact ECPweb/IBSMA to receive an ordering code.
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IT Service Manager - Nov. '07 (All Memberships)
$45.00
Service Transition
First in a series of five reports on the Information Technology Infrastructure Library’s v.3 books, IT Service Manager boils down this complex service management framework to its essentials. In our first report, we take a look at the Service Transition volume, which addresses the middle of the service life cycle.
This issue is free for IBSMA members and available on the member site. Available in PDF. 6 pages.
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IT Service Manager - Jul. '07 (Public Distribution) The refreshed Information Technology Infrastructure Library (ITIL®) launched in May in London to rousing applause and some skepticism, but what does it mean for you?
IT Service Manager’s correspondent Rick Mitchell was at the launch to hear presentations, interview the authors, and speak with attendees. Read the latest IT Service Manager to learn how v.3 is different from ITIL v.2, the authors’ views on the new framework’s benefits and the training and certification scheme. Available in PDF. 4 pages.
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SAM Standards Explained - July '07 This 12-page overview is designed to help you keep on top of the international effort to develop software asset management standards. You’ll not only gain insight into the process of creating SAM standards and the work to date, but also what standards may mean to your organization. You’ll find handy charts and outlines, plus candid interviews with SAM pros on the frontlines of developing and implementing international SAM standards. Available in PDF. 12 pages.
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2007 Survey Report on Software and IT Asset Management - May '07 (All Memberships)
$95.00
Our 2007 Survey Report on Software and IT Asset Management reveals changing priorities of executive management and the role of tools and automation. We see a profound association between organizations with successful software and IT asset management programs and those that conduct reviews and audit results. The survey also uncovered a 75 percent jump in the number of firms audited for software license compliance.
The report compares and contrasts results for both 2005 and 2007 to provide IT managers with straightforward information to help them make intelligent choices about acquiring, improving and managing IT assets.
Available in print and PDF. This publication is included with all IBSMA memberships. 24 pages. Members use your coupon code to waive the fee.
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IT Service Manager - Apr. '07 (All Memberships)
$95.00
The Information Technology Infrastructure Library is getting a major facelift with the so-called Refresh Project, which will bring it up to date with more complete how-to advice based on current IT best practices, needs and technology. A major objective of the refresh is to enhance ITIL’s alignment with the new international service management standard, ISO/IEC 20000.
ECPweb interviewed several of the project’s key players as well as experts outside the project, to find out what the changes to ITIL will be, and what those changes will mean. Because ITIL is an important program, disagreements about the merits of overhauling it are to be expected. We present some of the pro and con arguments here.
Available in print and PDF. This publication is included with all IBSMA memberships. 12 pages. Members use your coupon code to waive the fee.
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Tools Manager 2007 Annual Review - Mar. '07 (B and P)
$195.00
The 2007 Tools Review Issue covers 24 tool providers and more than 30 products, offers new assessment dimensions, product comparison charts and ratings and our Assessment Matrix.
List of providers in this issue: AB+AC=US, Altiris, AppStream, BDNA, Belarc, BMC Software, CA, Centennial Software, ePlus, Hewlett-Packard, IBM, Kace Networks, ManageSoft, Microsoft, Novell, OpeniT, Oracle, PS'Soft, Sassafras Software, Scott & Scott, Staff & Line, Symantec and Ventana Software. Available in PDF and print. 32 pages. Members use your coupon code to waive the fee.
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A Guide to Negotiating Better Software License Agreements - Mar. '07 (PDF)
$95.00
Finally, a guide to the specific terms, traps and quirks of negotiating software license agreements. Our guide to negotiating better software license agreements will help you draft low-risk, high-return SLAs. Whether you’re a beginner or have negotiated hundreds of software license agreements, you’ll learn new ways to avoid the most common mistakes and manage the obligations of the agreement — from initial purchase through maintenance and termination. Also included is a sample software license agreement, 15 best practices for writing software license agreements and a glossary of terms. Available in PDF for download. 44 pages.
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A Guide to Negotiating Better Software License Agreements - Mar. '07 (Print)
$95.00
Finally, a guide to the specific terms, traps and quirks of negotiating software license agreements. Our guide to negotiating better software license agreements will help you draft low-risk, high-return SLAs. Whether you’re a beginner or have negotiated hundreds of software license agreements, you’ll learn new ways to avoid the most common mistakes and manage the obligations of the agreement — from initial purchase through maintenance and termination. Also included is a sample software license agreement, 15 best practices for writing software license agreements and a glossary of terms. Available in PDF for download. 44 pages.
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SAM Pros See High Demand for ISO 19770 Standards - Oct. '06
IT managers believe establishing SAM standards is good for business, saves money, improves IT service and enhances a company's negotiating position, according to a new study by the International Business Software Managers Association and ECPweb.com. The study also found high demand for software tagging standards from end users who said they'd be more likely to buy SAM tools that supported their efforts toward ISO compliance. Available in PDF.
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IT Service Manager - Sept. '06 (All Memberships)
$95.00
Are you ready for ITIL? With extensive interviews, commentary, and analysis, ECPweb takes a wide-ranging look at the service-management framework that started in the United Kingdom and is now making a splash in
America. Plus, we report the results of our ITIL readiness survey, examining seven readiness indicators. ITIL is here to stay!
Available in print and PDF. This publication is included with all IBSMA memberships. 20 pages. Members use your coupon code to waive the fee.
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Modeling IT Infrastructure: An IT Service Management Approach
$95.00
ECPweb presents a primer covering
the heart of ITIL, the configuration management
database (CMDB). Canadian
ITIL experts David Chiu and D.L. Tsui write
a practitioner’s account of the steps setting
up the CMDB. The configuration management database
(CMDB) is the cornerstone of information
sharing between ITIL processes.
The CMDB tracks data about the IT
infrastructure by representing IT assets
— software, hardware, documents and
information about people related to the
company’s business, among many others
— as configuration items (CIs). 16 pages. Members use your coupon code to waive the fee.
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Tools Manager 2006 CMDB Review - Fall 2006
$95.00
Tools Aplenty: How to Find the Best CMDB for You. ECPweb's 20-page Fall 2006 Tools Manager issue offers in-depth reviews of 9 CMDB products and includes supplementary materials on the mechanics and marketing of CMDBs. We also cover new tools for license management from Adobe, Microsoft and Symantec, along with a review of ManageSoft's Compliance Manager suite. SAM standards go international: Read about IBSMA's efforts to promote ISO 19770-1 and 2.
List of tools in this issue: Adobe License Manager, Symantec License Inventory Manager, Microsoft SMS, ManageSoft Compliance Manager and CMDBs from Altiris, Axios, BMC, CA, Hewlett-Packard, IBM, Mercury, MRO Software and Ventana. 20 pages in PDF. Members use your coupon code to waive the fee.
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Tools Manager 2006 Annual Review - January 2006
$195.00
The 2006 Tools Review Issue presents expanded coverage featuring 34 tool reviews, including super-discovery tools designed for topology mapping and emerging approaches to software asset management. Covers enhanced products from traditional and up-and-coming technologists, offered in a combination of hosted, conventional and on-demand models.
List of tools in this issue: (suites) Altiris, BMC, CA, ePlus, Eracent, Everdream, HP, IBM, MRO Software, Peregrine Systems, Provance, PS’SOFT; (combined) ASAP, KACE, ManageSoft, MediaPlane, Novell, Scalable Software; (point) BDNA, Centennial Software, Express Metrix, Integrity Software, NetSupport, OpenIT, Sassafras Software; (new products) Softchoice, Altiris Software Virtualization Solution, AppStream, Macrovision, Network D,
Softricity, Cendura, Hyperic and nLayers. 24 pages in PDF and print. Members use your coupon code to waive the fee.
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Perspectives on Software Compliance (B and P)
$95.00
This collection of interviews, with Bob Kruger (IBSMA), Ron Brill (KPMG LLP) and Christina Crowley (Oracle USA), follows on our August 2005 survey report covering end user attitudes to software audits. ECPweb’s Rick Mitchell interviewed these industry leaders, capturing their frank
assessments and perspectives on audit practices of trade associations, external auditors and software publishers. 12 pages in print and PDF. April 2006.
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Profiles in Excellence: Software Asset Management (B and P)
$95.00
This collection of articles covers five profiles of software asset management success. 12 pages in print and PDF. April 2006.
Titles include:
> A Global Approach to Managing Software Assets
> University SAM Program Emphasizes Cooperation
Among Independent Units
> Perspectives of a Former Enforcer
> Better Management of IT Assets Helps the Navy Run a Tighter Ship
> A Head-on Approach to SAM Yields Good Results
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Software Asset Management is Good for Business - Survey Report by ECPweb.com (P)
$125.00
Software asset management is a quickly emerging field, developing in response to software industry efforts to hold firms accountable for software licenses and by the firms’ efforts to optimize software utilization. ECP’s report offers IT managers straightforward information to help make intelligent choices about improving and managing this effort.
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Software Manager Special Issue (B and P)
$95.00
This special issue of
Software Manager includes articles on
practical approaches
to software asset
management, contracting,
licensing and return
on investment. 35 pages. Available in PDF only.
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Software Publisher Enforcement Programs Survey Report (B and P)
$125.00
There's little love lost between major end users of software and the publishers who make the products on which they depend, a new ECP survey finds. In the report, filled with direct quotes from end users, you'll read about audit methods, targeting, audit outcomes and experiences, software contracts, the role of resellers, compliance awareness and buying patterns. Also, respondents offer advice for publishers to improve their enforcement programs.
The companion article, Enforcement is Here to Stay, or is it? , explains many myths surrounding the business practices of the software industry trade groups and discusses how the associations gather information, work with software publishers and each other, and explores the future of enforcement.
This Software Manager report is available in print and PDF format. 16 pages.
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Assessing Software Usability to Aid in Selecting Software Tools
$95.00
Software usability is an important criterion for selecting
a business software tool because it helps assess a product’s ease of use, intuitiveness or simplicity. This article looks at seven dimensions of usability and how to measure them to ensure that a product
will contribute to the success of your project. By Mitch Brisebois. 3 pages.
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Best Practices in IT Asset and Software Management (Paperback)
$95.00
The new edition of our popular guide for IT asset management (ITAM) offers best practices for desktop and distributed computer asset management and handy checklists.
160 pages. Published September 2006. Price includes shipping and handling. Also available in PDF.
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Best Practices in IT Asset and Software Management PDF (P)
$295.00
The new edition of our popular guide for IT asset management (ITAM) offers best practices for desktop and distributed computer asset management. Those new to IT asset management will find this a solid general reference document. More experienced practitioners may use the guide to seek answers to specific questions.
Here you will find a blueprint for installing an asset management program, with step-by-step instructions. Section 1 is a template, with practical tools, for analyzing the return on investment you can expect from your ITAM program. It lays out an analysis of the tangible business value a program can provide to a company. Later sections provide sample policies, procedures and process flows that you can use to model your own, along with definitions of terms and equipment checklists.
The appendix covers equipment disposal, leasing, software asset management, tools, staffing and case studies. A new section of supplemental materials offers perspectives on the ITAM field, but, most important, it provides in-depth, illustrative examples of how the component parts of a large company's ITAM program intermesh.
160 pages. Published September 2006. Available in print and PDF. IBSMA PREMIUM membership includes this publication in PDF.
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IBSMA Data Standard for Software Tagging and Identification (Draft ISO/IEC 19770-2, May '07) The SAM Standards Committee of the International Business Software Managers Association (IBSMA) releases for public review the final version of, “The International Business Software Managers Association Data Standard for Software Tagging and Identification, Draft 1.3.” This work was authored by IBSMA and originally released January 24, 2007 as the working draft of ISO/IEC 19770-2.
IBSMA completed work on the draft 19770-2 in May, and ISO has been granted rights to publish the draft as an international standard.
For more information visit the Work Groups and Committees page. To receive this publication you must provide your name, address and e-mail for delivery. You will receive the file by e-mail after your information is verified. We regret we are unable to process orders with incomplete contact details.
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Framework and Data Standard for Software-use Entitlement: A Status Report - Nov. '07 (Public Distribution) In a new status report, IBSMA details the tremendous work to date on creating an international software-use entitlement standard. This 8-page report, along with the standard, explains how the proposed standards would work, the hurdles that still exist and the procedure for implementation.
With these standards, customers will achieve increased insight into licensing rights and enhanced ability to reconcile these with software inventories. Tool vendors can deliver products with accurate and consistent license allocation, and publishers can improve customer relationships along with improved compliance and decreased need to audit. Available in PDF.
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ISO/IEC 19770-1:2012 Single-user License (Add on to SAM Assess Tool or PCSAM course)
$218.00
ISO/IEC 19770-1:2012 Software Asset Management Processes
This product is delivered in PDF file format. You will receive a link to download the file. This is a single-user license. You must accept the license to download the file.
Contact ECP/IBSMA for quotes on multi-user licenses. This product is a companion to the PCSAM course material.
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ISO/IEC 19770-1:2006 Single-user License (Add on to SAM Assess Tool or PCSAM course)
$178.00
ISO/IEC 19770-1:2006 Software Asset Management Processes
This product is delivered in PDF file format. You will receive a link to download the file. This is a single-user license. You must accept the license to download the file.
Contact ECP/IBSMA for quotes on multi-user licenses. This product is a companion to the PCSAM course material.
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How to Select the Right Management Software
$95.00
Software is the fastest-growing expense in IT and among the top five business expenses, yet choosing the right product can be a daunting and complicated task with far-reaching consequences. How to Select the Right Management Software is a step-by-step method for evaluating software, with handy checklists and worksheets to steer both novices and veterans through the maze of tools and products offered. Adaptable to projects of various sizes, it is structured for both technical and business-focused users. 94 pages with worksheets and forms. Available in PDF and paperback.
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IT Asset and Software Management Practices Survey Report (B and P)
$195.00
ECP’s unique position in the IT publishing industry provides access to information on IT asset and software management. ECP covers the world of software asset management and IT asset management — topics of interest to readers who manage an average of 5,000 worksites for their organization.
In recent years an entire industry has emerged to help businesses implement and automate information technology asset management (ITAM). Consequently, IT managers need straightforward information to help them make intelligent choices about acquiring, improving and managing IT assets, which have quickly taken on crucial importance for businesses of all sizes, because of their high cost and important functions. In an effort to provide data to help businesses compare their performances in ITAM and software asset management (SAM) with those of other companies, ECPweb.com (ECP) conducted a comprehensive survey, the results of which are presented in this report. Staff writers and analysts Rick Mitchell, Steven Russman and Bill Winters contributed to this report. 34 pages. PDF file format.
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IT Equipment Disposal: The Growing Complexity (B and P)
$295.00
IT Equipment Disposal: The Growing Complexity by Dennis Zaucha. ECP subscribers may download the report free of charge from the subscriber site.
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