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Professional Profiles

Ryan Bendana
Ryan Bendana has completed hundreds of Oracle audits, and as an Oracle Program Manager for Anglepoint, he thoroughly enjoys helping clients save money and gain better control of their Oracle spend. Ryan leverages his real-world experience to fundamentally transforming the way organizations engage with and manage their Oracle entitlements and deployments. Ryan has served as a coach with Oracle’s License Management Services (LMS) organization helping to on-board and train Oracle’s newest hires. In his career, Ryan has held various roles in licensing, compliance, sales, finance, and human resources, which have helped develop his unique and broad understanding of software licensing. Ryan holds an undergraduate degree from California State University in Production and Operations Management, and an MBA.

Melissa Cortale
Oracle licensing expert Melissa Cortale is the founder of Olitech Solutions, LLC an IT services and software asset management (SAM) consulting firm. Melissa gained extensive knowledge of Oracle’s licensing, support, business practices, and go-to-market strategies as a technology sales manager at Oracle where she negotiated more than 300 transactions and sold over $50 million in software. Melissa provides her Olitech Solutions clients with strategies for reducing spend and maximizing Oracle investments. Melissa holds a Bachelors Degree in electrical engineering from Tulane University and a Practitioners Certificate in Oracle License Management (PCOLM) from IBSMA.

Koen Dingjan
Koen Dingjan is a seasoned IBM software license compliance specialist and founder of the international consultancy, SolarCom. In addition to his many training and speaking engagements, his work includes performing second-opinion reviews to challenge results reported by IBM license compliance auditors. (He has saved his clients an average of 50 to 90 percent off of their initial settlement fee estimate.) He helps enterprises determine their license compliance baselines and identifies how they can improve their IBM license compliance management and lower risks. He creates and implements processes and work instructions that enable continuous monitoring of IBM software license compliance. Prior to founding SolarCom, Koen was a senior consultant for Deloitte Brussels where he directed more than 60 IBM license compliance reviews throughout Europe. 

Koen developed the Practitioners Certificate in IBM License Management (PCILM) course for IBSMA, which he teaches in the U.S. and Europe. Koen holds a Masters Degree in Business Information Technology from the University of Twente in the Netherlands. He speaks English, Dutch and Spanish.

Eric Guyer
Eric Guyer has been working with Oracle for more than 18 years, including 7 years as an Oracle employee. Eric runs Oracle Advisory Services for SoftwareONE and is based in Los Angeles. For more on Eric, visit Eric Guyer on Linkedin.

Robert Kruger
Bob Kruger chairs IBSMA’s Industry Relations Committee and is an IBSMA consultant on legal, policy and operational issues involving intellectual property protection, information technology and e-commerce. Kruger also provides strategic consulting services to leading companies and organizations, particularly in areas relating to public policy formulation, government affairs, intellectual property protection, international markets and information technology. Kruger was the chief architect and leader of the anti-piracy and license compliance program at the Business Software Alliance from 1993 to 2005, overseeing thousands of investigations, audits and enforcement actions. He represented BSA to the media, law enforcement authorities, international audiences and policy makers. Earlier in his career Kruger served as a federal prosecutor in Washington, D.C. and, before that, as Associate Counsel to the President in the Reagan White House. He began his career with the law firm of Gibson Dunn & Crutcher in Los Angeles.   

James Macsay
James Macsay is an ECPweb and IBSMA organizational development consultant specializing in communication, human resources and marketing. In this role he moderates national conference panel sessions, facilitates group meetings and supports staff and committees developing IT and software asset management best practice initiatives. As a technology industry consultant, Mr. Macsay’s work focuses on executive coaching, workshop facilitation, and the design and development of learning communities. Mr. Macsay holds a PCSAM Certificate from IBSMA, Certificate in Organization, Systems and Development from the Gestalt Institute of Cleveland and a Masters Degree in Organization Development and Analytical Psychology from Norwich University in Vermont.

Anoop Mohankumar
Anoop Mohankumar honed his software asset management skills as a license compliance manager for SAP and OpenText before launching a successful consulting career as an independent consultant. He acquired deep experience with software risk management, license optimization, asset discovery and contract negotiations through his works with Fortune 500 companies and software publishers. His specialties include helping clients plan, design and implement methodologies and programs for optimized software asset management services and compliance programs. Anoop holds a MBA from University of Manchester with a focus on risk management and international business, and a bachelor’s degree in Engineering in Electronics and Communications. Anoop Mohankumar is an instructor for IBSMA's Practitioner Certificate in SAP License Management course. For course details, visit

David Ochroch
David Ochroch has twenty years of IT procurement and software asset management experience, working for Fortune 500, large governmental and non-profit organizations. David is a well-known lecturer on software contract negotiation strategies for organizations, such as IBSMA, Share(IBM) and CAUCUS. He has published two guides on software negotiations through IBSMA. By focusing on full life-cycle software procurements, David has helped organizations squeeze efficiencies out of every aspect of cradle-to-grave software management. Ochroch's latest software procurement efforts center on smart grid control systems. David holds a CPCM (Certified Professional Contracts Management) designation, an ITIL v3 Foundation Certificate, undergraduate degrees in data processing and economics, and an MBA from the University of Chicago Booth School of Business. 

Steven Russman
Steven Russman is the founder and executive director of the International Business Software Managers Association and publisher of ECPweb. He is an author of more than 100 articles and reports on software asset management, tools assessment and industry trends, and a frequent presenter at industry conferences and seminars including IBSMA’s annual SAM Summit. Mr. Russman represents IBSMA and North American software license management professionals to national and international organizations including ISO, the IT Service Management Forum (itSMF) and the United States’ JTC1/SC7 Technical Advisory Group (TAG). He has led the development of SAM standards and industry initiatives supporting education and advancement of IT and software asset management. Mr. Russman holds a PCSAM Certificate from IBSMA and a Masters Degree in Business Administration from Wayne State University in Michigan.

News and Media Releases

For the latest event details and IBSMA news, follow us: Twitter at @SAMSummit_IBSMA or LinkedIn  for the latest updates.

The Path to No More Software Audits (Mar. 31, '16)

CM Summit 2016 Featured Session: Mining the Right Data to Drive Productive Audits (Feb. 25, '16)

CM Summit 2016 Featured Session: Updating Legacy Licenses to Today’s Environment (Feb. 17, '16)

CM Summit 2016 Featured Session: Fixing One of the Most Overlooked Areas of Compliance (Feb. 17, '16)

CM Summit 2016, Oracle Featured Session (Feb. 2, '16)

CM Summit 2016, Adobe Featured Session (Jan. 28, '16)

The Takeaway from Oracle OpenWorld LMS Session (Oct. 28, '15)

Licensing Oracle Databases ... What Could Go Wrong? (May 20, '15)

3 Fatal Errors Moving Software to the Cloud (May 13, '15)

Do You Really Need Microsoft Software Assurance? (May 6, '15)

Caught by a Microsoft Audit on Nonproduction Systems (May 3, '15)

How Homeland Security Does Software Asset Management (April 29, '15)

IBSMA Partners with Broomstick on New Comprehensive Microsoft Education (April 20, '15)

Build a Software Compliance Win-Win Program (Mar. 20, '15)

3 Trends Every Software Compliance Manager Needs to Prepare For Now (Mar. 16, '15)

Have Audit Letter, Will Travel (Feb. 25, '15)

The Brilliance of Adobe's Licensing Revolution (Feb. 2, '15)

What's Behind the Drive to Stop Open Source Noncompliance? (Jan. 30, '15)

Summit Session Preview: Accordo's Erickson on Compliance Program Challenges (Jan. 30, '15)

What Are Software Company Compliance Managers Thinking? (Dec. 9, '14)

How Volvo Got a Great Deal on its Microsoft Enterprise Agreement (Sept. 18, '14)

SAM Pros in Dallas Are Now Even More on the Cutting Edge (Sept. 10, '14)

The Unique Insights of Oracle License Management Services (Sept. 2, '14)

Defining the SAM Pro’s Role in Data Privacy (Aug. 8, '14)

VISA Case Study: SAM in the 21st Century (July 30, '14)

IBM Pulse Showcases Latest SAM Offerings (Apr. 15, '14)

Software Execs: Tame Friction, Drive Revenue in 2014 (Mar. 17, '14)

Cloud Computing: Changing Software Licensing Forever (Mar. 17, '14)

Three Ways to Approach Compliance Management (Mar. 17, '14)

Fighting Piracy Without Alienating Customers (Mar. 18, '14)

Banish Audits Forever (Mar. 18, '14)

When It Comes to SAM Standards, More Isn't Better (Apr. 30, '13)

How to Fix and Prevent Oracle Noncompliance (Apr. 26, '13)

SAM Success: It's All in the Process (Apr. 26, '13)

Break Out of the SAM Silo (Apr. 26, '13)

Why Global Software License Management is Getting Harder (Apr.12, '13)

IBM Showcases Customer Experiences and Cloud Standards at 2013 Pulse Conference (Mar. 13, '13)

Debut of Compliance Manager Summit a Success (Feb. 20, '13)

Why You're Going to Need the IBM License Metric Tool (Feb. 3, '13)

SAM Summit 2012 Attendees Give Conference High Ratings (June 4, '12)

Today's Best SAM Tools, a New Series from Tools Manager (April 1, '12)

IBSMA Publishes Definitive Guide to SAM Assessment (May 25, '11)

IBSMA Announces 2011 Survey of Software Compliance Practices (Mar. 1, '11)

SAM Tool Comparisons and Reviews: How to Find the Right Product for Your Company (Oct. 8, '10)

IBSMA Supports Development of International SAM Standards (March 24, '10)

IBSMA Announces webINTELLECT Joins as Industry Member (Sept. 23, '09)

IBSMA to Launch Guide to Software Licensing in London (May 12, '09)

IBSMA Becomes Nonprofit Association, to Seat New Board of Directors (March 24, '09)

IBSMA Announces Acrodex Joins as Industy Member (March 19, '09)

IBSMA Announces Aspera GmbH Joins as Industy Member (March 19, '09)

IBSMA Announces Autodesk Joins as Industy Member (March 19, '09)

IBSMA Announces udpate4u Software Joins as Industy Member (March 19, '09)

IBSMA Announces USU AG Joins as Industy Member (March 19, '09)

SAM Practitioners of the Year Raise the Bar (Jun. 18, '08)

IBSMA Joins Industry Effort to Promote SAM in China (Apr. 10, '08)

IBSMA Welcomes Computacenter UK Ltd. as an Industry Member (Mar. 3, '08)

Software-Use Entitlement Standard Nears Completion (Nov. 19, '07)

ISO/IEC Working Group 21 to Finish 19770-2 (Oct. 11, '07)

SAM Working Group Loses Longtime Leader (Aug. 6, '07)

ECPweb Calls for Contributions to "Case Studies in Software and IT Asset Management" (Aug. 1, '07)

SAM Industry Leaders to Create Guide to Software Tagging Standards (July 25, '07)

IBSMA Releases Essential Guide to Software Asset Management Standards (July 16, '07)

Revised Software Tag Standards Incorporate Industry Feedback (May 15, '07)

SAM Practitioners of the Year Draft International Standard (May 1, '07)

IBSMA Unveils SAM Assess Program and Plans to Offer Software License Compliance Certification for Organizations (Apr. 18, '07)

IBSMA to Join U.S. Technical Advisory Group on International Standards (Mar. 19, '07)

IBSMA Welcomes Eracent Inc. as an Industry Member (Feb. 15, '07)

IBSMA Welcomes KPMG International as an Industry Member (Feb. 15, '07)

SAM Industry to Weigh In on New Software Tag Standards (Jan. 24, '07)

SAM Pros to Converge in Chicago for Seventh SAM Summit (Jan. 16, '07)

IBSMA to Develop International Software Tag Standard, ISO 19770-2 (Nov. 6, '06)


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