Course level: Practitioner Certificate Course (PCMLC)

Overview of Microsoft Licensing Concepts (classroom course)
IT decision-makers agree; Microsoft licensing is immensely complex, often misunderstood and rarely optimized. That's why the International Business Software Managers Association offers a course designed to demystify and define the opportunities for your organization within Microsoft's licensing structures.

What you'll learn
At IBSMA's Microsoft Licensing Concepts course, you'll learn how to answer almost any question you—or someone else in your organization—has about Microsoft licensing, as we identify and dissect Microsoft's licensing documentation and other critical licensing resources. You'll also discover how to save money simply by selecting the right volume licensing plan and timing your purchases wisely. Click here for the course outline in detail.

The expert instructor
With your guide, Paul DeGroot, one of the world's leading experts on Microsoft licensing, you'll gain exclusive insights into the software giant's evolving strategies, technologies, products and services. Paul will provide you with critical licensing resources that can quickly answer your difficult questions. For more on Paul, click here.

Course format
The course length is two days and runs from 8:30 am to 5:00 p.m. both days. Complete the course and take the optional two-hour exam online. The exam is included in the course fee. Students passing the test will receive IBSMA’s PCMLC certificate. Note: The online exam will be offered starting in mid 2012. All attendees registering for this course will be eligible to take the exam when available.

The course is also available for on-site instruction, as a Web seminar and as an online and on demand course.

Dates and times
Dallas, Feb. 13-14, Microsoft Licensing Concepts (followed by Enterprise Agreement Workshop and Advanced Licensing Topics)
New York, April 9-10, Microsoft Licensing Clinic (followed by Advanced Licensing Topics)
Web seminar, April 23, 25, 30, May 2
San Francisco, Aug. 20-21, Microsoft Licensing Clinic (followed by Enterprise Agreement Workshop and Advanced Licensing Topics)
Washington, DC, Nov. 12-13, Microsoft Licensing Clinic (followed by Enterprise Agreement Workshop and Advanced Licensing Topics)

Click here for a calendar of all IBSMA courses.

Materials and class size
All course materials are provided. Space is limited to 20 people. If the minimum number of registrations is not attained we may cancel or defer this class. We are not responsible for travel-related expenses incurred in the event of a change.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 508 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date.

Course level: Practitioner Certificate Course (PCMLC)

Overview of Microsoft Licensing Concepts (virtual classroom course)
IT decision-makers agree; Microsoft licensing is immensely complex, often misunderstood and rarely optimized. That's why the International Business Software Managers Association offers a course designed to demystify and define the opportunities for your organization within Microsoft's licensing structures.

What you'll learn
At IBSMA's Microsoft Licensing Concepts course, you'll learn how to answer almost any question you—or someone else in your organization—has about Microsoft licensing, as we identify and dissect Microsoft's licensing documentation and other critical licensing resources. You'll also discover how to save money simply by selecting the right volume licensing plan and timing your purchases wisely. Topics covered in the virtual classroom course are listed below.

Session 1
Licensing Concepts
Software Assurance
Essential Resources
Windows Desktop
Desktop Applications

Session 2
Windows Server
SQL Server
Exchange Server
SharePoint Server
Lync Server

Session 3
Developer tools and MSDN
Virtualization Concepts
Virtual Desktop Licensing
Virtual Server Licensing
Essential Resources

Session 4
Volume Licensing Concepts
Open and Open Value
Select/Select Plus
Enterprise Agreements
Open Value & Enterprise Subscriptions

The expert instructor
With your guide, Paul DeGroot, one of the world's leading experts on Microsoft licensing, you'll gain exclusive insights into the software giant's evolving strategies, technologies, products and services. Paul will provide you with critical licensing resources that can quickly answer your difficult questions. For more on Paul, click here.

Course format
The virtual classroom (Web) course is four sessions held over four days, from 11:30 a.m. to 3:00 p.m. (U.S. Eastern) each day. There are short breaks between each section, question and answer periods, quizzes and an intermission. You need access to the Internet and Web browser plus a phone to dial in to the conference line. Registered attendees will receive dial-in and login details approximately five days prior to the course date.

Complete the course and take the optional two-hour exam online. The exam is included in the course fee for the registered attendee. Students passing the test will receive IBSMA’s PCMLC certificate. Note: The online exam will be offered starting in mid 2012. All attendees registering for this course will be eligible to take the exam when available.

The course is also available for on-site instruction, as a classroom course and as an online and on demand course.

Dates and times
Web seminar, April 23, 25, 30, May 2

Click here for a calendar of all IBSMA courses.

Materials and class size
All course materials are provided. If the minimum number of registrations is not attained we may cancel or defer this class.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 508 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date.

The registration fee is per Web and conference line connection (not per person) and each connection must register. Invite your team members to attend, however, do not share your login details as you will be charged for additional connections using your login.

In addition to the registered user, company staff may take the exam for an additional $150 exam fee. Contact IBSMA to purchase additional exams.

Course level: Practitioner Certificate Course (PCMLC)

Overview of Microsoft Licensing Concepts (online on-demand course)
IT decision-makers agree; Microsoft licensing is immensely complex, often misunderstood and rarely optimized. That's why the International Business Software Managers Association offers a course designed to demystify and define the opportunities for your organization within Microsoft's licensing structures.

What you'll learn
At IBSMA's Microsoft Licensing Concepts course, you'll learn how to answer almost any question you—or someone else in your organization—has about Microsoft licensing, as we identify and dissect Microsoft's licensing documentation and other critical licensing resources. You'll also discover how to save money simply by selecting the right volume licensing plan and timing your purchases wisely. Topics covered in the virtual classroom course are listed below.

Session 1
Licensing Concepts
Software Assurance
Essential Resources
Windows Desktop
Desktop Applications

Session 2
Windows Server
SQL Server
Exchange Server
SharePoint Server
Lync Server

Session 3
Developer tools and MSDN
Virtualization Concepts
Virtual Desktop Licensing
Virtual Server Licensing
Essential Resources

Session 4
Volume Licensing Concepts
Open and Open Value
Select/Select Plus
Enterprise Agreements
Open Value & Enterprise Subscriptions

The expert instructor
With your guide, Paul DeGroot, one of the world's leading experts on Microsoft licensing, you'll gain exclusive insights into the software giant's evolving strategies, technologies, products and services. Paul will provide you with critical licensing resources that can quickly answer your difficult questions. For more on Paul, click here.

Online and on demand. This 12-hour series is offered online and on demand (Flash movie, .swf). Preview the on-demand course (A new window will open. Requires Flash Player). In this excerpt, Paul DeGroot discusses Windows Server Licensing (13 minutes).

Course format
The online course includes presentations and questions and answer segments. Complete the course and take the optional two-hour exam online. The exam is included in the course fee for the registered attendee. Students passing the test will receive IBSMA’s PCMLC certificate. Note: The online exam will be offered starting in mid 2012. All attendees registering for this course will be eligible to take the exam when available.

The course is also available for on-site instruction, as a classroom course and as an online and on demand course.

Click here for a calendar of all IBSMA courses.

Materials and class size
Each registered user will receive copies of all course materials and worksheets via download.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Purchase a login and share the recordings with others in your company. One user ID issued per registered user; multiple concurrent logins using the same user ID are prohibited. Unlimited access by the registered user during the subscription period. Terms and conditions apply.

The registered user will receive a login for IBSMA's secure content site. You need access to the Internet and a Web browser. The course is delivered in Flash movie (.swf) format and will play in the browser window. It is not possible to download and save the files to your computer.

In addition to the registered user, company staff may take the exam for an additional $150 exam fee during the subscription period. Contact IBSMA to purchase additional exams.

Course level: Practitioner Certificate Course (PCMLC-EA)

Overview of Microsoft Licensing Concepts | Enterprise Agreements (classroom course)
IT decision-makers agree; Microsoft licensing is immensely complex, often misunderstood and rarely optimized. That's why the International Business Software Managers Association offers a course designed to demystify and define the opportunities for your organization within Microsoft's licensing structures.

What you'll learn
Microsoft Enterprise Agreements (EA) represent a significant financial investment for many organizations. And, as the time for negotiating a new or renewal agreement approaches, you'll want to be well equipped and prepared to make the right choices. Conducting a thorough analysis and evaluation of the EA can be challenging and time consuming. This course is designed help you negotiate and navigate the options. The content complements and expands on material covered in the Microsoft Licensing Concepts course. The Enterprise Agreement course can be taken alone or following the Microsoft Licensing Concepts course. Here is a list of topics covered in depth:

Microsoft Volume Licensing Concepts
Software Assurance
Essential Microsoft Licensing Resources
Enterprise Agreements
Software Asset Management and the EA
Negotiating the EA
EA Strategies for 2012

The expert instructor
With your guide, Paul DeGroot, one of the world's leading experts on Microsoft licensing, you'll gain exclusive insights into the software giant's evolving strategies, technologies, products and services. Paul will provide you with critical licensing resources that can quickly answer your difficult questions. For more on Paul, click here.

Course format
The course length is one day and runs from 8:30 am to 5:00 p.m. Complete the course and take the optional one-hour exam online. The exam is included in the course fee. Students passing the test will receive IBSMA’s PCMLC-EA certificate. Note: The online exam will be offered starting in mid 2012. All attendees registering for this course will be eligible to take the exam when available.

The course is also available for on-site instruction.

Dates and times
Dallas, Feb. 15, Enterprise Agreement Workshop (follows Microsoft Licensing Concepts)
Chicago, May 31, Enterprise Agreement Workshop (follows SAM Summit, 8:00 a.m. to 1:00 p.m.)
San Francisco, Aug. 22, Enterprise Agreement Workshop (follows Microsoft Licensing Concepts)
Washington, DC Nov. 14, Enterprise Agreement Workshop (follows Microsoft Licensing Concepts)

Click here for a calendar of all IBSMA courses.

Materials and class size
All course materials are provided. Space is limited to 20 people. If the minimum number of registrations is not attained we may cancel or defer this class. We are not responsible for travel-related expenses incurred in the event of a change.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 508 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date.

Customers who attend the Microsoft Licensing Clinic (two-day course) receive a $300 discount on the EA course. Add the item to your shopping cart and select coupon 507 to receive the discount.

Course level: Practitioner Certificate Course (PCMLC-AL)

Overview of Microsoft Licensing Concepts | Advanced Licensing Topics (classroom course)
IT decision-makers agree; Microsoft licensing is immensely complex, often misunderstood and rarely optimized. That's why the International Business Software Managers Association offers a course designed to demystify and define the opportunities for your organization within Microsoft's licensing structures.

What you'll learn
This course is designed help you negotiate and navigate advanced licensing options not covered in the Microsoft Licensing Concepts and Enterprise Agreements courses. The content complements and expands on material covered in these courses and can be taken alone or as part of the series. Come prepared with a basic understanding of Microsoft licensing concepts, programs and terms. Here's what's covered in this course:

Developer Tools and MSDN
Volume Licensing Strategies
Management and Security Servers
Tablets and Mobile Licensing
Online Services

The expert instructor
With your guide, Paul DeGroot, one of the world's leading experts on Microsoft licensing, you'll gain exclusive insights into the software giant's evolving strategies, technologies, products and services. Paul will provide you with critical licensing resources that can quickly answer your difficult questions. For more on Paul, click here.

Course format
The course length is one day and runs from 8:30 am to 5:00 p.m. Complete the course and take the optional one-hour exam online. The exam is included in the course fee. Students passing the test will receive IBSMA’s PCMLC-AL certificate. Note: The online exam will be offered starting in mid 2012. All attendees registering for this course will be eligible to take the exam when available.

The course is also available for on-site instruction.

Dates and times
Dallas, Feb. 16, Advanced Licensing Topics (follows Microsoft Licensing Concepts)
New York, April 11, Advanced Licensing Topics (follows Microsoft Licensing Concepts)
San Francisco, Aug. 23, Advanced Licensing Topics (follows Microsoft Licensing Concepts)
Washington, DC, Nov. 15, Advanced Licensing Topics (follows Microsoft Licensing Concepts)

Click here for a calendar of all IBSMA courses.

Materials and class size
All course materials are provided. Space is limited to 20 people. If the minimum number of registrations is not attained we may cancel or defer this class. We are not responsible for travel-related expenses incurred in the event of a change.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 508 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date.

Course level: Practitioner Certificate Course (classroom course)

Overview
Benchmark your software asset management (SAM) program and create a scorecard, plus prove your SAM competence by earning the Practitioners Certificate in Assessing Software Asset Management Processes (PCSAM). This course is for moderate to experienced software asset management professionals and others who want to learn practical approaches to assessing and implementing SAM programs and practices according to ISO/IEC 19770-1. The course is also useful in creating a SAM program and a license management scorecard.

What you'll learn
At the completion of this course, you’ll come away with a foundation in assessment principles, the ability to conduct a gap analysis and self-assessment and know how SAM processes fit in the ITIL framework. This course will help you understand and apply the standard with a results-oriented team-learning approach to creating policies, processes and procedures in six process areas. Following an introduction and review of 19770-1, process areas and assessment methods, we’ll guide you through an in-depth look at six areas: control environment, planning and implementation process, inventory processes, verification and compliance, operations management and interfaces, life-cycle process interfaces. Click here for a course outline.

The expert instructor
Steven Russman, the founder and executive director of the International Business Software Managers Association, is one of the world's leading experts on ISO/IEC 19770-1. He is an author of more than 100 articles and reports on software asset management, tools assessment and industry trends, and a frequent presenter at industry conferences and seminars including IBSMA’s annual SAM Summit. For more on Steven, click here.

Course format
This classroom course runs from 8:30 a.m. to 5:30 p.m. The optional two-hour exam is offered online. The exam is included in the course fee. Students passing the test will receive IBSMA’s PCSAM certificate. This course is available for on-site instruction.

Note: This course is offered in a self-study option. Purchase the Software Manager: Definitive Guide to SAM Assessment, complete the self-assessment exercises and take the online exam. Click here for details.

Dates and times
Atlanta, Feb. 20
Chicago, March 15
Seattle, March 19
London, March 27 (Add $200)
Kista (Stockholm), Sweden, March 29 (Add $100)
Dallas, April 11
Web seminar, June 11-12
New York, Aug. 21
Orlando, Sept. 11
London, Oct. 23 (Add $200)
San Francisco, Nov. 27

Click here for a calendar of all IBSMA courses.

Materials and class size
The course fee includes a charge of $250 to cover licensed IBSMA and ISO materials. All attendees will receive a copy of ISO/IEC 19770-1 and presentation materials. The self-assessment guide and tool are available for purchase separately. If the minimum number of registrations is not attained we may cancel or defer this class. We are not responsible for travel-related expenses incurred in the event of a change.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 508 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date.

Course level: Practitioner Certificate Course (virtual classroom course)

Overview
Benchmark your software asset management (SAM) program and create a scorecard, plus prove your SAM competence by earning the Practitioners Certificate in Assessing Software Asset Management Processes (PCSAM). This course is for moderate to experienced software asset management professionals and others who want to learn practical approaches to assessing and implementing SAM programs and practices according to ISO/IEC 19770-1. The course is also useful in creating a SAM program and a license management scorecard.

What you'll learn
At the completion of this course, you’ll come away with a foundation in assessment principles, the ability to conduct a gap analysis and self-assessment and know how SAM processes fit in the ITIL framework. This course will help you understand and apply the standard with a results-oriented team-learning approach to creating policies, processes and procedures in six process areas. Following an introduction and review of 19770-1, process areas and assessment methods, we’ll guide you through an in-depth look at six areas: control environment, planning and implementation process, inventory processes, verification and compliance, operations management and interfaces, life-cycle process interfaces. Click here for a course outline.

Note: This is a virtual classroom (Web) course. The Web course covers the same material as the classroom course, although we will not complete the team exercises. The instructor will review a case study and use examples from the group to address key points.

The expert instructor
Steven Russman, the founder and executive director of the International Business Software Managers Association, is one of the world's leading experts on ISO/IEC 19770-1. He is an author of more than 100 articles and reports on software asset management, tools assessment and industry trends, and a frequent presenter at industry conferences and seminars including IBSMA’s annual SAM Summit. For more on Steven, click here.

Course format
The virtual classroom (Web) course is two sessions held over two days, from 11:30 a.m. to 4:00 p.m. (U.S. Eastern) each day. You need access to the Internet and Web browser plus a phone to dial in to the conference line. Registered attendees will receive dial-in and login details approximately five days prior to the course date.

Complete the course and take the optional two-hour exam online. The exam is included in the course fee. Students passing the test will receive IBSMA’s PCSAM certificate.

This course is available for on-site instruction and is offered in a self-study option. Purchase the Software Manager: Definitive Guide to SAM Assessment, complete the self-assessment exercises and take the online exam. Click here for details.

Dates and times
Web seminar, June 11-12

Click here for a calendar of all IBSMA courses.

Materials and class size
The course fee includes a charge of $250 to cover licensed IBSMA and ISO materials. All attendees will receive a copy of ISO/IEC 19770-1 and presentation materials. The self-assessment guide and tool are available for purchase separately. If the minimum number of registrations is not attained we may cancel or defer this class.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 511 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date.

Due to the nature of the material and licensed content, the registration fee is per person and each person must register. Do not share your login details as you will be charged for additional connections using your login.

Revised Jan. 2012

Course level: Practitioner Certificate Course (classroom course)

Overview
Demonstrate your software license asset management (SLM) competence by earning the Practitioner Certificate in Software License Management (PCSLM). PCSLM is for IT pros, consultants and corporate staff who want to learn the basics of software license compliance and how to conduct a self-audit. Although this course has no prerequisites, students should have an understanding of the benefits and purpose of a SAM program and basic knowledge of software contract terms and conditions. Prior experience with project planning and a fundamental understanding of IT service management is helpful, but not required.

What you'll learn
This course will help you understand the fundamentals of auditing and compliance, software contracts, how to assess your software-management proficiency and develop a business case for compliance. We’ll show you how to conduct a high-level compliance review and plan and manage an external audit. At the completion of this course, you’ll come away with a foundation in software license management principles and the ability to conduct a gap analysis and self-assessment.

We’ll guide you through an in-depth look at eight areas: software compliance practices, auditing and compliance basics, software licenses, contracting for software-as-a-service and virtualization, assessing your SAM proficiency, business case and tools, managing an external audit and planning and executing an internal audit. Each of the modules includes team and individual exercises. Click here for a course outline.

The expert instructor
Steven Russman, the founder and executive director of the International Business Software Managers Association, is one of the world's leading experts on ISO/IEC 19770-1. He is an author of more than 100 articles and reports on software asset management, tools assessment and industry trends, and a frequent presenter at industry conferences and seminars including IBSMA’s annual SAM Summit. For more on Steven, click here.

Course format
The course length is one day and runs from 8:30 am to 5:30 p.m. Complete the course and take the optional one-hour exam online. The exam is included in the course fee. Students passing the test will receive IBSMA’s PCSLM certificate. This course is available for on-site instruction.

Dates and times
Chicago, March 14
London, March 26 (Add $200)
Kista (Stockholm), Sweden, March 30
Dallas, April 10
Web seminar, April 16-17
New York, Aug. 20
Orlando, Sept. 11
London, Oct. 22 (Add $200)
San Francisco, Nov. 26

Click here for a calendar of all IBSMA courses.

Materials and class size
All course materials are provided. Space is limited to 20 people. If the minimum number of registrations is not attained we may cancel or defer this class. We are not responsible for travel-related expenses incurred in the event of a change.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 508 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date. 

Course level: Practitioner Certificate Course (virtual classroom course)

Overview
Demonstrate your software license asset management (SLM) competence by earning the Practitioner Certificate in Software License Management (PCSLM). PCSLM is for IT pros, consultants and corporate staff who want to learn the basics of software license compliance and how to conduct a self-audit. Although this course has no prerequisites, students should have an understanding of the benefits and purpose of a SAM program and basic knowledge of software contract terms and conditions. Prior experience with project planning and a fundamental understanding of IT service management is helpful, but not required.

What you'll learn
This course will help you understand the fundamentals of auditing and compliance, software contracts, how to assess your software-management proficiency and develop a business case for compliance. We’ll show you how to conduct a high-level compliance review and plan and manage an external audit. At the completion of this course, you’ll come away with a foundation in software license management principles and the ability to conduct a gap analysis and self-assessment.

We’ll guide you through an in-depth look at eight areas: software compliance practices, auditing and compliance basics, software licenses, contracting for software-as-a-service and virtualization, assessing your SAM proficiency, business case and tools, managing an external audit and planning and executing an internal audit. Click here for a course outline.

Note: This is a virtual classroom (Web) course. The Web course covers the same material as the classroom course, although we will not complete the team exercises. The instructor will review a case study and real-life situations and use examples from the group to address key points.

The expert instructor
Steven Russman, the founder and executive director of the International Business Software Managers Association, is one of the world's leading experts on ISO/IEC 19770-1. He is an author of more than 100 articles and reports on software asset management, tools assessment and industry trends, and a frequent presenter at industry conferences and seminars including IBSMA’s annual SAM Summit. For more on Steven, click here.

Course format
The virtual classroom (Web) course is two sessions held over two days, from 11:30 a.m. to 2:00 p.m. (U.S. Eastern) each day. You need access to the Internet and Web browser plus a phone to dial in to the conference line. Registered attendees will receive dial-in and login details approximately five days prior to the course date.

Complete the course and take the optional one-hour exam online. The exam is included in the course fee. Students passing the test will receive IBSMA’s PCSLM certificate.

Dates and times
Web seminar, April 16-17

Click here for a calendar of all IBSMA courses.

Materials and class size
Each student will receive copies of all course materials and worksheets. If the minimum number of registrations is not attained we may cancel or defer this class. This course is available for on-site instruction.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 508 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date. 

Due to the nature of the material and licensed content, the registration fee is per person and each person must register. Do not share your login details as you will be charged for additional connections using your login.

Course level: Practitioner Certificate Course (online on-demand course)

Overview
Demonstrate your software license asset management (SLM) competence by earning the Practitioner Certificate in Software License Management (PCSLM). PCSLM is for IT pros, consultants and corporate staff who want to learn the basics of software license compliance and how to conduct a self-audit. Although this course has no prerequisites, students should have an understanding of the benefits and purpose of a SAM program and basic knowledge of software contract terms and conditions. Prior experience with project planning and a fundamental understanding of IT service management is helpful, but not required.

What you'll learn
This course will help you understand the fundamentals of auditing and compliance, software contracts, how to assess your software-management proficiency and develop a business case for compliance. We’ll show you how to conduct a high-level compliance review and plan and manage an external audit. At the completion of this course, you’ll come away with a foundation in software license management principles and the ability to conduct a gap analysis and self-assessment.

We’ll guide you through an in-depth look at eight areas: software compliance practices, auditing and compliance basics, software licenses, contracting for software-as-a-service and virtualization, assessing your SAM proficiency, business case and tools, managing an external audit and planning and executing an internal audit. Click here for a course outline.

The expert instructor
Steven Russman, the founder and executive director of the International Business Software Managers Association, is one of the world's leading experts on ISO/IEC 19770-1. He is an author of more than 100 articles and reports on software asset management, tools assessment and industry trends, and a frequent presenter at industry conferences and seminars including IBSMA’s annual SAM Summit. For more on Steven, click here.

Online and on demand
This 4-plus hour course is offered online and on demand. Preview the on-demand course (6 minutes. Requires Flash Player).

Click here for a calendar of all IBSMA courses.

Course format
The online course includes presentations, question and answer segments and reviews of selected classroom exercises. Complete the course and take the optional one-hour exam online. Students passing the test will receive IBSMA’s PCSLM certificate. The exam is included in the course fee for the registered user.

Materials and class size
Each registered user will receive copies of all course materials and worksheets via download. This course is available for on-site instruction.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Purchase a login for each user. One user ID issued per registered user; multiple concurrent logins using the same user ID and sharing the user ID are prohibited. Unlimited access by the registered user during the subscription period. Terms and conditions apply.

The registered user will receive a login for IBSMA's secure content site. You need access to the Internet and a Web browser. The course is delivered in Flash movie (.swf) format and will play in the browser window. It is not possible to download and save the files to your computer.

At last, an introduction to the basics of software asset management (SAM) and software license management (SLM) for a wide-ranging audience! Based on our popular Practitioner Certificate in Software License Management (PCSLM) course, this comprehensive guide is written in uncomplicated English and allows you to cover the course material at your own pace.

> Learn practical tips and best practices.
> Apply concepts to your work by completing the self-assessment exercises.
> Review illustrations, graphics and key terms in each chapter to understand how concepts relate and summarize main points.
> Prepare to take the Practitioner Certificate in Software License Management (PCSLM) exam as well as administer an SLM program at your company.

We show many examples of SLM in practice to illustrate how, when successfully executed, SLM is a good business investment. The case studies also show how professionals who implement SLM best practices have thoroughly incorporated a “culture of compliance” in their workplace.

The guide’s self-assessment exercises enable you to apply each chapter’s concepts to your work environment. Illustrations and graphics show how concepts relate and summarize main points. There is also a handy list of key terms in the front of each chapter. You’ll find that the practice exercises enable you to figure out the best way to handle everyday SLM situations.

When you complete the study guide and exercises, you'll be prepared to take the PCSLM exam online.

This product is available in print and PDF. 198 pages. Download the datasheet, contents, introduction and index.

Course level: Practitioner Certificate Course (PCSLA)

Overview of Software License Agreements Course (classroom course)
Demonstrate your competence in understanding and structuring software license agreements by earning the Practitioner Certificate in Software License Agreements (PCSLA). PCSLA is for IT pros, consultants and corporate staff who want to learn the basics of software license agreements (SLAs). With your guide, David Ochroch, one of the world's leading experts on software license agreements, we’ll show you how to how to review and analyze important terms and conditions.

This course is designed to be an introduction to SLAs for a broad audience and provide a solid foundation, even for individuals with no legal or contract management expertise. PCSLA is structured this way because organizations of all sizes, industries and countries have a need to manage software. In fact, today the wide variety of individuals involved in IT service management—from software and hardware inventory, to purchasing, technical support, contract management and legal services—could all benefit from a solid foundation in software contract management practices.

We assume that attendees will have basic familiarity with business concepts and experience in a commercial, government or educational work environment.

What you'll learn
This course will help you master the 10 essential areas of a software license agreement. We present the material in plain English in the form of questions to ask and points to consider during the negotiation or contract evaluation process. For example:

1. What software and services are you buying?
2. What usage (licensing) rights come with the software?
3. Where is the software running and who controls it (application service provider (ASP), software-as-a-service (SaaS), virtualization)?
4. When will you pay for the software?
5. How much does the software cost now and how much might the software cost later?
6. What happens if there is a dispute or suspected contractual variance?
7. What happens if the relationship ends or changes?
8. What common terms (“boilerplate”) help define a complete legal agreement?
9. For custom development or custom implementation, what constitutes acceptance of the customized software? Who will support and control the customizations?
10. Hot topics review: SaaS, virtualization, service level agreements and cloud computing

We'll review a sample license agreement template, related schedules referring to fees, maintenance and ASP/SaaS provisions, plus a glossary of terms. Each section includes quizzes or exercises to help you apply the concepts to real-life situations.

The expert instructor
David Ochroch has twenty years of IT procurement and software asset management experience, working for Fortune 500, large governmental and non-profit organizations. David is a well-known lecturer on software contract negotiation strategies for organizations, such as IBSMA, Share(IBM) and CAUCUS. For more on David, click here.

Course format
The course length is one day from 8:30 am to 5:30 p.m. Complete the course and take the optional one-hour exam online. The exam is included in the course fee. Students passing the test will receive IBSMA’s PCSLA certificate. Note: The online exam will be offered starting in mid 2012. All attendees registering for this course will be eligible to take the exam when available.

The course is also available for on-site instruction.

Dates and times
San Francisco, April 5
Chicago, May 31 (session runs 8:00 a.m. to 1:00 p.m.)

Click here for a calendar of all IBSMA courses.

Materials and class size
All course materials are provided. Space is limited to 20 people. If the minimum number of registrations is not attained we may cancel or defer this class. We are not responsible for travel-related expenses incurred in the event of a change.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 508 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date.

Course level: Practitioner Certificate Course (PCOLM)

Overview of Oracle License Management Course (classroom course)
Oracle software products are among the world's most powerful and complex. IT professionals at all levels often struggle to understand the depths of Oracle licensing options and compliance features.

This course will empower you to make informed decisions on licensing and managing your Oracle software. The content covers not only the fundamentals of Oracle software licensing, technical support polices and software asset management, but also the essentials of server architecture, licensing and compliance concepts.

This course is ideal for beginners to experienced software license managers. In fact, anyone responsible for acquiring and managing Oracle software in the most cost effective and compliant way possible, including database and system administrators, contracts and procurement personnel, software license managers and IT managers, will benefit. Note: Sun hardware and maintenance concepts will not be covered.

What you'll learn
Here, you will master seven critical areas of Oracle software license management. We use a combination of lecture, discussion and exercises to help you relate the material everyday situations. Each module presents Oracle handouts and practical tips for applying the concepts. At the completion of this course you'll understand Oracle products, purchasing, metrics, contracts, licenses, compliance programs, preparing for an audit and much more. Click here for the detailed course outline.

The expert instructor
Eric Guyer has been working with Oracle since 1996, including seven years as an Oracle employee. His career includes stints in Oracle-focused systems integration, enterprise software and hardware sales, as well as architecture and design consulting. For more on Eric, click here.

Course format
The course length is one day from 8:30 am to 5:30 p.m. Complete the course and take the optional one-hour exam online. The exam is included in the course fee. Students passing the test will receive IBSMA’s PCSLA certificate. Note: The online exam will be offered starting in mid 2012. All attendees registering for this course will be eligible to take the exam when available.

The course is also available for on-site instruction.

Dates and times
Chicago, March 13
Chicago, May 31 (session runs 8:00 a.m. to 1:00 p.m.)
Additional dates planned for the second half of 2012.

Click here for a calendar of all IBSMA courses.

Materials and class size
All course materials are provided. Space is limited to 20 people. If the minimum number of registrations is not attained we may cancel or defer this class. We are not responsible for travel-related expenses incurred in the event of a change.

It is recommended, but not required, that attendees bring original Oracle order documents, support-renewal contracts, master maintenance spreadsheets and other documentation to use in the course exercises.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 508 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date.

Course level: Practitioner Certificate Course (PCILM)

Overview of IBM License Management Course (classroom course)
Managing IBM license compliance can be challenging for even the most experienced IT asset managers. This course will help you learn about critical areas of IBM licensing and develop a practical approach to creating reliable IBM license compliance reports. We will illustrate key concepts and pitfalls using exercises based on real-life customer scenarios. At the completion of this course, you will have in-depth knowledge on how to effectively determine your IBM license entitlements, deployment and compliance position using all available resources.

What you'll learn
Using a combination of lecture, discussion and exercises, we cover the following topics:

• Background information on IBM product portfolio and agreement types
• General processes for determining entitlement and deployment quantities
• Steps to create an IBM license compliance report
• IT asset management and SAM tools: How they can be used, and what are their limitations
• Detailed audit procedures for common license metrics and products/brands, such as Cognos, DB2, FileNet, Lotus, Rational, WebSphere and Tivoli
• How to prepare for and manage an IBM license compliance audit
• In-depth discussion on specialty topics such as sub-capacity licensing
• Real-life cases on what can go wrong during an IBM license audit
• Discussion of useful online resources

The seminar will include various hands-on exercises using case studies. Attendees are invited to indicate specific topics of interest. Click here for a course outline.

The expert instructor
Koen is an independent consultant and founder of SolarCom, based in Belgium, focusing on IBM software licensing. Previously, he worked for a big-four audit firm conducting software license reviews at many of IBM's largest European customers. At Solarcom, Koen advises companies on how to manage IBM license compliance. For more on Koen, click here.

Course format
The course length is one day from 8:30 am to 5:00 p.m. Complete the course and take the optional one-hour exam online. The exam is included in the course fee. Students passing the test will receive IBSMA’s PCILM certificate. Note: The online exam will be offered starting in mid 2012. All attendees registering for this course will be eligible to take the exam when available.

The course is also available for on-site instruction.

Dates and times
London, Feb. 15 (Add $200)
London, March 28 (Add $200)
Chicago, May 31 (session runs 8:00 a.m. to 1:00 p.m.)

Click here for a calendar of all IBSMA courses.

Materials and class size
All course materials are provided. Space is limited to 20 people. If the minimum number of registrations is not attained we may cancel or defer this class. We are not responsible for travel-related expenses incurred in the event of a change.

Contact
Contact Services@IBSMA.com or call 1.734.930.1925 for further information.

Cost
Use coupon 508 and pay by credit card to save 10% off the registration fee. Add to cart and click on coupon code on shopping cart. Valid for registrations submitted 14 days in advance of the course date.

Join SAM and IT asset management community members for networking Monday, March 19 at KPMG in Santa Clara, Calif.

The session begins at 1:00 p.m. and ends at 5:00 p.m. Stop by for coffee, discussion and time for meeting SAM pros. We'll provide the stimulating presentations and introductions. This event is sponsored by IBSMA and open to all. KPMG is the host for this session. Steven Russman, executive director, will be on hand to open the meeting. Please register in advance.

Location
KPMG LLP
3975 Freedom Circle Drive, Mission Towers 1
Santa Clara, CA 95054

Agenda
12:30–1:00 Coffee and networking
1:00–1:15 Opening remarks, Paul Baguley (KPMG) and Steven Russman, IBSMA
1:15–2:00 Presentation
2:00–2:45 Presentation
2:45–3:15 Break
3:15–4:00 Roundtable discussions
4:00–4:45 Roundtable discussions
4:45–5:00 Closing remarks

Presentation topics and speakers to be posted in mid February. For additional information, contact IBSMA. 

Full payment is required prior to attendance. In rare instances, a course will be rescheduled or postponed. IBSMA/ECP will provide at least 10 days notice. You may receive a full refund, or take a credit toward another course. IBSMA/ECP is not responsible for penalties resulting from travel arrangements.

If weather conditions dictate that we cancel a course with short notice, we will immediately contact you by phone. An announcement will also be made on the course details available on IBSMA’s events page. For courses starting on Mondays, please be sure to check your e-mail and the IBSMA Web site on Sunday.

In the event that we do have to cancel a training course at the last minute, IBSMA will either reschedule your course dates or offer a full refund of the course price.

IBSMA/ECP reserves the right to limit or deny access to events to any entity or individual. Our receipt of a registration and payment does not constitute acceptance and payments and registrations that are not accepted will be cancelled and refunded within 30 days of receipt.

Questions? Contact ECP and IBSMA at 1.734.930.1925 or e-mail to Services@IBSMA.com.