A Decision-Support Program Can Unearth a Trove of Savings
Early, careful attention to your toolset can improve the quality and quantity of data—and produce better results. High-quality output will, in turn, justify your expenditures and help unearth a buried treasure of cost and time savings.
Dedicated to Improvement: A Canadian Approach to ITIL
Whether it's his Japanese garden at home or IT service management tools at work, David Chiu likes to improve things. Chiu's recent promotion at a Canadian financial services firm has him supervising continuous improvement of ITILŪ processes. Chiu helped design five ITIL processes for the bank's IT services organization and specializes in configuration management. "Configuration management is the ITIL process I like most, because its an underlying process that ties all the others together," Chiu says.
Navigating the Tools Landscape—Part One of a Multi-Part Series Covering Tool Evaluation and Selection
Are you in the market for tools? Will a repository, discovery or request management tool do the job? Or perhaps you need a combination of tools. In this three-part series, we outline a road map with directions to help you categorize the 30-plus asset management tools—and more than 40 discovery tools—on the market today. By way of illustration, we will follow InsureCo, a large, Midwestern insurance-services company, as it goes through the long process of finding the right tools for its organization.
Market Watch
Macrovision Raises Profile as Provider of Software Compliance Tools
Peregrine Improves AssetCenter
ePlus Offers Solid Value in an Evolving Market
Software Asset Management Assessments
Complete the SAM Executive Assessment survey and find out how you rate on eight SAM factor areas. You will receive a SAM score that corresponds to a high-level assessment of your SAM maturity. You will also receive a customized printout showing how you compare to other organizations. Basic subscribers pay $95. One assessment is included for premium subscribers. Contact ECP for your survey form. Learn more
Everything-You-Need-to-Know Seminar Series
Learn about software audits, software assessment and vendor management in these seminars for business-focused IT professionals. Attend a session in Detroit, Chicago, Los Angeles or Philadelphia in April and May. The series starts April 12. Details on Featured Events
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