SAM Assess Gap Analysis & Reporting Tool Kit

Assessment Organizer and Tool Kit &
ISO/IEC 19770-1 Standard for Software Asset Management

Your Guide to Conducting a SAM Assessment Aligned to International Standard ISO/IEC 19770-1

Need to assess the effectiveness of your software asset management (SAM) program and document program successes? Looking for a road map to build your SAM processes and procedures from good to great?

Here’s how to accomplish all this and more.

The International Business Software Managers Association has released the SAM Assess Gap Analysis & Reporting Tool Kit designed to take you step-by-step through the process of evaluating your SAM program.

This 100-page guide, based on our popular Assessing SAM Processes course, will help you prepare an itemized list of assessment scores aligning to 27 ISO/IEC 19770-1 process areas. Included in the tool kit:

• SAM Assess Tool, an Excel scoring worksheet and reporting tool for evaluating your program and generating reports
  Note: The SAM Assess Tool is delivered in an installation package for use with Microsoft Excel for Windows version 10 or higher (Microsoft Office Excel 97-2003 Worksheet).
  
• Extensive glossary of terms and acronyms
• International Standards ISO/IEC 19770-1 and 15504-3
• Practical guidance on applying the standards and examples for documenting outcomes
• Scope of SAM Program Worksheet
• General guidance on performing an assessment
• Sample documented assessment process

The introduction covers background details on the ISO standards and answers to frequently asked questions, including tips for using the SAM Assess Tool.
 
Organizations of any size may conduct an assessment and will benefit from using this tool kit. Assessing SAM processes can help organizations identify areas for cost and risk reduction, as well as where to improve compliance, IT service support and delivery. Conformance with parts of the standard may also be used to demonstrate compliance with software license agreements and the Sarbanes-Oxley Act.

NOTE: The product is delivered in a ZIP file package (includes Microsoft Excel and Adobe Acrobat PDF files) and is an IBSMA-member exclusive. You will receive a link to download the file. This is a single-user license (licensed for one person and one computer). You must accept the license to download the file. Contact ECPweb for information on multi-user and site licenses.

Contents

Introduction

What is ISO/IEC 19770-1?

How is the assessment and gap analysis conducted? How does it align with ISO/IEC 19770-1?

How do we prepare for the assessment?

Can we conduct the assessment ourselves?

What happens if we don’t want to proceed with ISO 19770-1 organizational certification?

What are the prerequisites and requirements for the organization and assessor (assessment facilitator)?

Who should participate in the self-assessment?

Documenting the outcomes

Assessment value ratings

Final assessment report

Using the SAM Assess Tool

Updates to the tool kit

Assessment Organizer and Guidance

Organizational Management Processes

Control Environment for SAM

Planning and Implementation Processes for SAM

Core SAM Processes

Inventory Processes for SAM

Verification and Compliance Processes for SAM

Operations Management Processes and Interfaces for SAM

Primary Process Interfaces

Life Cycle Process Interfaces for SAM

Scope of SAM Program Worksheet

Glossary of Terms, Definitions and Acronyms

Appendix 1

Guidance on Performing an Assessment

Appendix 2

Checklist Items for the 19770-1 SAM Assessment
Adapted from ISO/IEC 15504-3

Appendix 3

Sample Documented Assessment Process