IT Asset and Software Management Practices
Survey Report - July 2005

ECP’s unique position in the IT publishing industry provides access to information on IT asset and software management. ECP covers the world of software asset management and IT asset management — topics of interest to readers who manage an average of 5,000 worksites for their organization.

In recent years an entire industry has emerged to help businesses implement and automate information technology asset management (ITAM). Consequently, IT managers need straightforward information to help them make intelligent choices about acquiring, improving and managing IT assets, which have quickly taken on crucial importance for businesses of all sizes, because of their high cost and important functions. In an effort to provide data to help businesses compare their performances in ITAM and software asset management (SAM) with those of other companies, ECPweb.com (ECP) conducted a comprehensive survey, the results of which are presented in this report. Staff writers and analysts Rick Mitchell, Steven Russman and Bill Winters contributed to this report. 34 pages. PDF file format.

Table of Contents

About ECP’s Research and Survey Programs
Introduction
Methodology and Audience
Results
Status of ITAM and SAM Programs
Organizing the SAM and ITAM Functions
Maturity and Program Drivers
High Commitment Translates to Higher Process Maturity
Technology Refresh Strategies
Tool Selection
Auditing and Compliance
Budgets
Staffing Levels Vary with Organization Size
Conclusions
Appendix 1
User Profiles and Responses by Industry Segment
Appendix 2
Survey Instrument
Appendix 3
Tools Mentioned in Survey with Importance Rating by Category

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