SAM Success: It's All in the Process (Apr. 26, '13)



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SAM Success: It's All in the Process

If you're looking for the silver bullet that will make all of your software asset management problems go away, stop, there isn't one, says Rory Canavan, a speaker at the upcoming SAM Summit in Chicago and founder of London-based SAM Charter, a software asset management consulting practice. "It will never come down to one particular system or one individual or one tool," he says. "Effective SAM will always come from establishing systems and processes. The processes are the glue."

Although some standards and processes, including ISO 19770-1, have received more than their fair share of bad press over the years, they still stand out as the best starting points when it comes to managing software, he says. "As IT professionals I believe we have become used to point and click solutions and the easy productivity IT can provide, yet, that element of hard graft and application of thought is still going to be required to implement successful SAM."

So, how can process engineering improve your SAM program? Canavan's seminar and workshop, Introduction to SAM Process Engineering, at the SAM Summit, June 26, covers processes engineering from the basics though to the practical application at your organization. Read more about Canavan's approach to SAM processes at his blog: SAMCharter.com/blog.

To register for the 2013 SAM Summit, Chicago, June 26-28, visit, SAMSummit.com


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