Thank you for making the 2015 Compliance Manager Summit a ground breaking success! In case you missed this year’s event, here’s a recap of the major themes. Join us next year. Watch this space for details. Read about CM Summit on LinkedIn.
Steven Russman, IBSMA (left) and Jonathan Koop, Oracle (right)
Recap of CM Summit 2015
On March 12-13, IBSMA hosted in San Francisco the third annual Compliance Manager Summit, the largest gathering of software company compliance program professionals in the industry. License compliance professionals and auditors, including experts from Oracle, IBM, and Adobe, traded insights on trends for 2015. They also shared best practices and analyzed the best ways to face the challenges presented by the rapidly changing compliance management environment.
Steven Russman, IBSMA's Executive Director, launched the event with a rousing round panel discussion. Software company compliance executives, including Mathieu Baissac (Flexera), Richard Atkinson (Adobe), Jarod Collins (EMC), and Courtney Grey (PricewaterhouseCoopers), debated the biggest opportunities developing for compliance managers. Clearly, the relationship between vendor and customers is quickly evolving, and it's up to compliance managers to guide the outcome.
"You can be focused on revenue, always, but at what price?" asked Atkinson, Corporate Director of Adobe System's Global Piracy Conversion Team. "I can force you to pay me, but you will hate me."
Richard Atkinson, Adobe (left) and Chris Ruhl, PwC (right)
Atkinson advised the CM Summit attendees to take the long view when assessing the value of each customer, even if they're not yet paying for their software. As long as they're using your software, they're not contributing to your competitors' coffers.
Atkinson's take on the vendor-customer relationship turned out to be one of the themes for the event. Whether you're managing a global program with multiple languages and unique local laws or you're just revving up a compliance management program, the CM Summit's experts agreed that compliance managers need to leverage their audits carefully among their customers. The audit should be just one component of a compliance management program. And, if you do it right, audit conversations will be few and far between.
Reviewing Challenges, Identifying Opportunities
CM Summit session leaders covered a range of timely topics. Grey and Chris Ruhl from PricewaterhouseCoopers discussed the eight forces that are transforming license compliance programs, including customers' demand for new value-added services and vendors' need to cultivate long-term relationships with customers.
Kris Johnson (Anglepoint) outlined the pros and cons of outsourcing your SAM (software asset management) practice. Ultimately, if you choose the right partners, outsourcing can encourage customers to be more proactive about managing their compliance while distancing your company from the unpleasantness of conducting audits.
In a session addressing compliance challenges inherent to software as a service (SAAS) offerings, Ron Brill (Anglepoint) said that rather than solving all piracy problems, SAAS introduces new issues that compliance managers need to stay in front of, including revenue leak and unauthorized usage.
Experts also dug deep into specific issues, such as the use of IBM's tags for asset discovery, data mining in compliance programs, and the compliance challenges of open source software.
Software Demos and Peer Networking
Between sessions, CM Summit attendees had plenty of time to view software demos, including SAM tools from Aspera, BDNA and Flexera, network with peers, and pick the brains of the executive experts who lead the sessions. The could also meet with exhibitors, including representatives from Accordo, Echez and V.I. Labs.
Attendees left the CM Summit armed with the knowledge to expand and improve their compliance management programs. Summit participants are ready to tackle the complex compliance challenges of a rapidly changing licensing world, knowing they now have allies among the world's largest software companies.
The event focuses on presenting innovations and successes in these areas:
Executive views on compliance Trends and events affecting publisher compliance programs
Developing programs for the midmarket and globally using qualified SAM partners New technologies for compliance and enforcement, plus a sneak preview of new enterprise SAM tools
Publisher-provided tools for compliance and license management
Focus on compliance analytics and adapting your program for the cloud and software-as-a-service Lessons learned from starting and running a compliance program: Adobe, Microsoft, Oracle and Autodesk Stimulating panel discussions with industry leading companies, including Oracle, Adobe, EMC, IBM and more
Dynamics of monetizing software, for hardware vendors
What's new in SAM standards affecting software publishers
Customer case studies, stimulating group discussions and more.
Compliance Manager Summit 2015 is for software company license compliance professionals in the U.S., Europe and globally.
License compliance program managers and staff
Software compliance auditors and software asset managers
Legal, finance and accounting staff
Executives looking to start or grow a compliance management program
Location & Hotel Info
Compliance Manager Summit 2016 will be held in the San Francisco Bay area in the spring of 2016. Details will be posted in mid 2015.
We've put together a top-notch agenda of stimulating speakers and topics drawn from our extensive list of professional members and industry leaders. The 2015 agenda is below. Watch for the 2016 agenda later this year.
Thursday, March 12
Registration and breakfast
Executive Views on Compliance 2015Moderated by Steven Russman, Executive Director, IBSMA
Expect frank assessments, diverse views and lively debate (including audience participation) at this panel discussion among software company compliance executives as they address the biggest challenges and opportunities in running compliance programs today. Panelists include Mathieu Baissac (Flexera), Richard Atkinson (Adobe), Jarod Collins (EMC) and Courtney Grey (PwC).
Strategies and Opportunities of Today's Global Licensing Programs Jonathan Koop, Vice President, Global License Management Services, Oracle
Software licensing takes on unique challenges as soon as you cross borders. Cultural differences, business practice, language and even local customs are what make licensing management in China dramatically different from that in London. Join Jonathan Koop, Global Vice President of Oracle License Management Services (overseeing operations spanning 45 countries) as he presents the Oracle approach to global license management. He'll outline the strategic benefits of a cohesive approach and the challenges any software publisher could face. Join us later in the day at our round-table discussion as Jonathan guides participants in a lively discussion of global licensing program best practices. Tell us your story!
8 Forces Transforming License Compliance Programs Today Chris Ruhl and Courtney Grey, PwC
Today's breed of software license compliance (SLC) programs are more successful than ever. They ensure intellectual property is protected and revenue is recovered. Yet, as audit activity continues to rise, there are significant changes transforming SLC programs across the industry. There's a transformational shift in the software industry from "don't ruin customer relationships with an audit" to "enhance customer relationships thru richer engagement," specifically with new value-add advisory services. Join us for a dynamic discussion on the forces changing compliance programs and some of the most innovative results.
Adobe on Why the Cloud Won't Stop Piracy Richard Atkinson, Adobe Systems
Adobe's Richard Atkinson, worldwide director for anti-piracy, on tackling piracy in the cloud: He challenges the myth that the shift to subscription offerings eliminates piracy. Adobe confronts piracy as a business issue elevating it above its usual compliance and brand-protection efforts. In this session, Atkinson explores the company's fundamental steps toward protecting customers, converting pirate users and improving the environment for business. Read our article on this session on ECPMedia.com.
Licensing Trends and Strategies for Monetizing Software & Devices Mathieu Baissac, Flexera Software
Hear the latest licensing, pricing and license management trends affecting the software industry, including what's driving device manufacturers to move to hybrid solutions (hardware plus software). Baissac will explore the transition as well as how business and supply chain models must change to support a physical/digital solution, while continuing to deliver an excellent customer experience.
Does Outsourcing SAM Really Boost Compliance? Leveraging SAM Partners to Expand Your Compliance Program and Enhance Customer Relationships Kris Johnson, Anglepoint
Is outsourcing SAM akin to audit protection? Here, Kris Johnson of Anglepoint explores how, increasingly, software publishers are showing audit restraint toward customers who employ trusted partners to manage software titles. Is this a move to shift more of the economic cost of license compliance over to customers or does it also encourage customers to be proactive about SAM? Join us as we explore the pros and cons of this trend.
Autodesk's SAM Services: Much More than ComplianceDouglas Westphal, Autodesk
As the software industry shifts from audits to education as the preferred method of license compliance, Autodesk, too, is ramping up its SAM program by training an elite force of Autodesk sales staff as SAM advisors. Join Douglas Westphal, Autodesk's senior manager of license management services for the Americas, in this eye-opening case study of how to put the intersection of license compliance and SAM into practice with customers in the field.
Sales Strategies to Guarantee Revenue Recovery Results Jason Swan, Software Compliance Group
Learn how taking a sales-oriented approach to compliance will help you accelerate and operationalize license revenue recovery. Jason Swan, with Software Compliance Group, will show how to construct a program that can win in the field by leveraging inside sales staff and intellectual property lawyers, audits and raids, as well as other ways to recover lost revenue. Jason will address appropriate strategies for different regions and situations.
Exploiting Business Intelligence to Supercharge Your Compliance Program Edwin Sanchez, Echez
The more business intelligence your compliance program can harness, the better it can impact the bottom line. Internal data and analysis from sales coupled with external industry analysis can position compliance professionals to proactively and effectively uncover market opportunities. Learn how and where you can find the data to provide insights to internal stakeholders and enrich the value delivered to your software users.
What You Don't Know can Hurt Your Bottom Line: How to Successfully Scale Compliance InternationallySherri Erickson, Accordo Group
Your customers may not be the only ones with compliance gaps. For the compliance manager seeking to understand where gaps in compliance programs frequently exist, why executives care deeply about those gaps, and how to successfully resolve them, this session is for you. You'll see business scenarios faced by both large and small software publishers, and learn proven global best practices that deliver results.
Welcome reception sponsored by .
CM Summit welcomes conference attendees and IBSMA San Francisco Bay Area members to this reception. Join us for drinks and appetizers, visit with the sponsors and enter the prize drawing to win a valuable prize. IBSMA members not attending the conference should register in advance (preregistration required) for the reception.
Friday, March 13
Ten Things You Need to Know about Open Source ComplianceHeather Meeker, Partner, O’Melveny & Myers LLP
Join Heather Meeker, a leading intellectual property transactions lawyer, in a lively discussion of open source software compliance do's and don'ts. Meeker has represented some of the world's largest software and technology companies as well as innovative, venture-backed software start-ups. She'll cover everything you need to need to know about open source compliance, from delivering embedded software notices, to monitoring source code, to layered license compatibility and licenses in the GITHUB generation. Read our article on this session on ECPMedia.com.
Turn SaaS Challenges into Compliance Successes Ron Brill, Anglepoint
Software as a service may be the bright new future for publishers but it presents new challenges for compliance managers. Do you have a plan for containing revenue leakage, customer attrition, online piracy and hacking in a SaaS world? In this session you’ll learn how compliance programs are adapting to address these new challenges in the cloud age. Bring you success stories and questions to the conversation!
SAM Tool Demo with AsperaRobbie Plourde, Aspera
Aspera SmartTrack is the lifeblood of license management specifically designed for large and complex organizations. SmartTrack offers one-click compliance analysis and license optimization for more than 170 publishers. This is the next generation solution for server and data center license management in a 100% Web and cloud based service.
Simplified Open Source Software License Compliance Kevin Wang, TLDRLegal
In an age where open source license violations permeate software, building and scaling an effective compliance program quickly can be extremely intimidating and expensive for developers and end users. TLDRLegal simplifies these licenses into plain-English, human-readable formats and today, has served more than one million license summaries to hundreds of thousands of users across the globe. Join Kevin Wang, creator of TLDRLegal and FOSSA, for insights on how to simplify open source compliance to help users and developers make better licensing decisions.
A Practical Guide to Mining Your Compliance Programs for Data Brian Papay, Oracle License Management Services
Is your compliance group's internal reporting and analytics efficient and agile? Oracle's Brian Papay explores how data mining and business intelligence tools can provide the data every publisher needs to advance compliance management. He'll provide insights on building effective internal license program reporting systems and present his company's approach to license management services. From an overview of Oracle's license management service to today's customer expectations, Papay will allow plenty of time for discussion and Q&A.
SAM Tool Demo with BDNA Joey Merz, BDNA
BDNA offers a unique and proactive approach to SAM and compliance policies that can minimize risk and help manage an enterprises' product portfolio. Attend this session for an overview and demonstration of BDNA's tool suite.
Part 2: Why IBM Makes Tags the Cornerstone of Asset Discovery Brian Turner, IBM
To achieve the next level of automation in asset discovery and inventory technology, IBM will employ ISO 19770 tags for deployment time identification and usage mode (e.g., test or production). In this session, IBM program manager Brian Turner returns to CM Summit to offer recent developments in how proprietary software identification (SWID) tags will be replaced with industry standard tags that can be used with basic usage and metering data to provide near real-time metrics for enterprise software deployments.
SAM Tool Demo with FlexeraEric Rodwell, Flexera Software
Flexera Software will present an overview and demo of its software license optimization solution, FlexNet Manager Suite for Enterprises. This suite is used by more than 1,000 enterprises worldwide. Attend this session to learn how Flexera customers maintain license compliance and maximize utilization of software assets.
Town Hall Meeting: Software Compliance Pros Exchange Views (Panel discussion) Moderated by Steven Russman
It's the closing session of CM Summit and we've been informed an educated on
the latest trends, strategies and tactics for compliance. Join the town hall meeting
for what is sure to be a lively and provocative discussion of today's
top-of-mind issues and concerns, presented from multiple points of view.
Our panel of seasoned software company experts will answer
questions, plus you can share your views. Panelists include Sherri Erickson (Accordo), Edwin Sanchez (Echez) and Jason Swan (Software Compliance Group).
Schedule current as of March 3, 2015. Subject to change without notice.
2015 Sponsors & Exhibitors
Global software publishers have long recognized that compliance gaps in small and medium businesses (SMB) negatively impact the company’s bottom line. It’s challenging to address this business problem cost effectively while maintaining customer satisfaction. Executives are seeking solutions to this revenue leakage and Accordo has 15 years experience using world-class tools and services to reach SMBs globally and successfully guide them through a standardized process to achieve multiple business objectives. Visit Accordo.com for more information.
The Echez Group (e-chez.com) operates in 35 countries with a proven success record on helping software publishers achieve their goals and reduce challenges in the software compliance and licensing optimization arenas. The Echez Group focuses on:
Publishers and distributors compliance dilemmas through our compliance marketing and consulting models, market research, and business intelligence. Visit complarketing.com. Software consumers challenges through our multi-brand licensing consulting. Visit e-chez.com. Software compliance education offering for any type of audiences and major technologies. Visit softcomin.com.
V.i. Labs offers software providers solutions to identify, track, and create actionable intelligence on the use and misuse of their software to increase revenue. Its CodeArmor® platform is used by leading software providers to recover revenue lost to unlicensed software use, gain compliant customers and globally reduce the pirated use of their software applications. Customers have identified $7 billion in revenue recovery opportunities and are adding an average of 10 to 25 percent additional revenue to their top lines. Learn more at vilabs.com.
The International Business Software Mangers Association (IBSMA) is the world's largest nonprofit association of business-focused software management (SAM) professionals working together to develop and promote SAM best practices and address issues of common concern. Visit IBSMA.com for details.